- Exam Code: HP2-B120
- Exam Name: Selling HP EMEA cMPS
- Updated: Aug 08, 2026
- Q & A: 50 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - ICPP contract upload process - Partner qualification and status - Contractual cartridge definition and usage |
| Audit and Control | 4% | - Contract compliance and auditing - Reporting and control procedures |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Using the official cMPS pricing tool - Base + Click and Level Pay models - Cost per page calculation models |
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - EMEA MPS market overview - Positioning cMPS vs other MPS models - HP channel partner program structure |
| HP Channel MPS Program and cMPS Discounts | 32% | - cMPS program rules and eligibility - Contract terms and conditions - Discount structures and margins |
| The Value of the Printing System | 29% | - Value proposition and customer benefits - Selling and presenting the solution - HP printing system architecture |
1. In an ideal world, where time and money are not important, which part of the three-part strategic approach to imaging and printing improvement comes first?
A) Optimizing the infrastructure
B) Managing the fleet
C) Improving the workflow
D) Managing the environment
2. Which statement is true regarding a "base plus click" pricing model?
A) It is recommended to track pages printed by device.
B) It is not recommended to track pages printed by device.
C) It is not mandatory to track pages printed by device.
D) It is mandatory to track the pages printed by device.
3. What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)
A) The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
B) All existing contracts of the partner will be reassigned to HP directly.
C) HP will inform all key competitors of the partner about the misuse.
D) The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
E) HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.
4. Which statement is true regarding a "level pay" pricing model?
A) The customer pays a fixed amount for the total duration of the contract without annual reconciliation
B) The customer pays a fixed amount per defined period withreconciliationevery 12 months
C) The customer pays a variable amount per month based on the pages printed
D) The customer does not pay.
5. When is it appropriate for an HP partner in the Channel Managed Print Services program to work with HPFinancialServices?
A) It is always appropriate
B) It is the partner's decision to select the financing company, and HP Financial Services is an option.
C) It is appropriate only when HP Superdome servers are included in the contract
D) It is appropriate if the contract contains more than 50% HP hardware.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: C |
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