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Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)

This exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps.

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (ERP)

Download exam skills outline

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920

How to Register For Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)?

Exam Register Link: https://examregistration.microsoft.com/?locale=en-us&examcode=MB-920&examname=Exam%20MB-920:%20Microsoft%20Dynamics%20365%20Fundamentals%20(ERP)&returnToLearningUrl=https%3A%2F%2Fdocs.microsoft.com%2Flearn%2Fcertifications%2Fexams%2Fmb-920

Prerequisites for Microsoft MB-920 Exam

It's important to be familiar with the prerequisites before taking MB-920. The prerequisites will help you understand the topics covered in the test. Besides, they will also guide you on how to go about preparing for the exam.

• Finance and Business Intelligence
• You should have knowledge on how to use the Microsoft Dynamics 365 applications such as the Customer Service and Field Service.
• You need to have experience in using Azure Cognitive Services such as Text Analytics, LUIS, etc.
• Basic knowledge of how sales process is used for managing opportunities
• You need to have some experience in implementing Dynamics 365 Customer Engagement and Power Platform solutions.
• You should have some knowledge on how to use the PowerApps, Flow, Portal, and PowerBI.
• Sales, Marketing and Customer Service
• It is important to be familiar with the latest Dynamics 365 applications.
• Microsoft Dynamics 365 Customer Engagement Overview

Microsoft MB-920 Exam Syllabus Topics: