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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. Which of the following components is included in the standard IBM Sterling Order Management solution bundle?

A) Global InventoryVisibility
B) Pricing and Promotions
C) Marketing
D) Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.
E) Product Configurator

2. In what phase of the Smarter Commerce lifecycle does WebSphere Commerce solution fit into?

A) Personalization and marketing across all channels
B) Selling and fulfillment across channels.
C) Sourcing and procurement of goods and services.
D) Servicing customer needs across multiple channels.

3. What are the complexities that an enterprise strength configurator solution must be able to handle?

A) Make it easy for various user types to configure a solution.
B) Provide acceptable response times even if models grow large.
C) All of the above.
D) Meet the functional requirements of the configuration problem at hand.

4. IBM Sterling OM provides a single order repository that enables a user tomodify, update or track all orders real-time for what type of channel?

A) Field Sales
B) Any combination of channels.
C) Call Center
D) Retail Store

Solutions: