- Exam Code: 3314
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
- Updated: Sep 05, 2026
- Q & A: 65 Questions and Answers
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Experience Portal with POM Implementation and Maintenance Exam 3314 |
| Exam Number: | 3314 |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 62 |
| Related Certifications: | Proactive Outreach Manager (POM) Avaya Aura Experience Portal |
| Available Languages: | English |
| Recommended Training: | Avaya Learning Center |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based exam (typically online proctored or authorized test center) |
| Pre Condition: | Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations. |
| Section | Objectives |
|---|---|
| Avaya Aura Experience Portal Architecture | - Core Components and Services
|
| Implementation and Deployment | - Installation and Configuration
|
| Maintenance and Troubleshooting | - Monitoring and Logs
|
| Proactive Outreach Manager (POM) | - Campaign Configuration
|
Avaya Aura® Experience Portal with POM Implementation and Maintenance is an official certification exam from Avaya, identified by the exam code 3314. Pass it and you hold the Avaya Aura Experience Portal with POM Implementation and Maintenance certification, which sits at the Professional level. It also feeds into related credentials, including Avaya Aura Experience Portal, Proactive Outreach Manager (POM). In practical terms, this certification tells employers your skills have been measured against the vendor's own standard, which is why certified candidates tend to stand out in hiring and promotion decisions.
Expect 62 questions within 90 minutes on the Avaya Aura® Experience Portal with POM Implementation and Maintenance exam. Numbers aside, the real challenge is rhythm: lingering too long on one item quietly steals time from three others. Build the habit of answering, flagging, and moving on, then rehearse the full experience under a countdown with the Actual4Dumps test engine until finishing comfortably early becomes your norm.
Recommended prior experience with Avaya Aura Experience Portal administration and basic knowledge of POM operations.
Because vendors update their policies without much fanfare, verify the latest entry requirements before you book.
Avaya lists the following recommended training for Avaya Aura® Experience Portal with POM Implementation and Maintenance candidates.
Courses teach the concepts; repetition makes them exam-ready. Round out whichever training you pick with the 65 practice questions from Actual4Dumps, and each topic stops being theory and starts being points.
Yes, and we encourage it. Download the free PDF demo of the Avaya Aura® Experience Portal with POM Implementation and Maintenance questions from Actual4Dumps and evaluate the quality on your own terms. After you buy, every update for the next 365 days is free, and when that window closes you can extend your update service at half price.
A 100% money-back guarantee applies, governed by clear conditions. If you sit the Avaya Aura® Experience Portal with POM Implementation and Maintenance exam within 60 days of purchase and fail, you can claim a full refund, as long as the exam corresponds to your product. Attempts made within 3 days of purchase are ineligible, as are products you downloaded but never used, free materials, and expired orders; the name on the exam record must match the payer's name. File your claim with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and it is settled within 7 days. Rather have a replacement than a refund? You may exchange for two other exam products of equal value, free, and your original product keeps its update service.
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The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint spans 4 domains. The ones carrying the most weight include Proactive Outreach Manager (POM), Implementation and Deployment, and Avaya Aura Experience Portal Architecture. The complete domain-by-domain breakdown is in the exam topics section above; treat it as your master checklist and let the weights tell you where your study hours earn the most.
Question 1
Which statement about Auxiliary Experience Portal Manager (EPM) is true?
A. An Auxiliary EPM can be Installed on a single server AAEP system.
B. More than one Auxiliary EPM server can be added per AAEP system.
C. An Auxiliary EPM can be installed co-resident with MPP server.
D. Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) system.
Question 2
If the primary Experience Portal Manager (EPM) server is unavailable, which component can handle Application Interface web service and Application Logging web service requests?
A. Secondary Media Processing Platform
B. Auxiliary Session Manager
C. Auxiliary Experience Portal Manager
D. Auxiliary Media Processing Platform
Question 3
Which two statements about Infinite Campaign are true? (Choose two.)
A. An Infinite Campaign does not terminate by itself after processing all contacts.
B. An Infinite Campaign is terminated by manual intervention.
C. An Infinite Campaign is designated by Campaign Type 0.
D. An Infinite Campaign terminates automatically after processing all contacts.
E. An Infinite Campaign terminates only when all agents log off from the campaign.
Question 4
Which IP address is used by EPM to access or communicate with the MPP?
A. Network Address (VoIP)
B. Network Address (AppSvr)
C. Network Address (MRCP)
D. Host Address
Question 5
Which component acts as the controller for all H.323 VoIP connections in an Avaya Aura Experience Portal (AAEP) system?
A. The gatekeeper on the Communication Manager
B. The gatekeeper on the Session Manager
C. The proxy server on the Communication Manager
D. The proxy server on the Session Manager
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: A,B | Question 4 Answer: D | Question 5 Answer: A |
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