[Dec-2023] Latest C_C4H520_02 Exam Dumps for Pass Guaranteed [Q39-Q61]

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[Dec-2023] Latest C_C4H520_02 Exam Dumps for Pass Guaranteed

Reliable SAP Certified Application Associate C_C4H520_02 Dumps PDF Dec 14, 2023 Recently Updated Questions


SAP C-C4H520-02 Exam is a 180-minute exam consisting of 80 multiple-choice questions. The questions are split into different categories, each focusing on a specific area of SAP FSM. These categories include Service Order Management, Resource Scheduling and Dispatching, Mobile Application Management, Invoicing, Reporting and Analytics, and Extreme Scheduling. C_C4H520_02 exam is available in English and is delivered electronically via a web-based platform.

 

NEW QUESTION # 39
What needs to be done for the service call by the dispatcher at the end? Note: There are 2 correct answers to this question.

  • A. Approve EMME
  • B. Set Status to technically complete
  • C. Set Status to Finished

Answer: A,B


NEW QUESTION # 40
Customer cannot request service, what is the reason? Choose the correct answer.

  • A. Item overdue
  • B. Moment-Set is not created / configured
  • C. Equipment broken
  • D. Business Partner not created

Answer: B


NEW QUESTION # 41
What is the purpose of visibility condition in Smartforms? Note: There are 2 correct answers to this question.

  • A. It is used to hide specific elements
  • B. It is used to hide a smartform from the mobile devices
  • C. It is used to hide specific chapters
  • D. It is used to change smartform mode from development tab

Answer: A,C


NEW QUESTION # 42
Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note:
There are 2 correct answers to this question.

  • A. Field Service Checkout Report
  • B. Field Service Performance Dashboard
  • C. Field Service Smartforms and Feedback
  • D. Field Service Capacity Overview

Answer: A,C


NEW QUESTION # 43
Which Business object permissions could you enable to use Time and Material journal? Note: There are
2 correct answers to this question.

  • A. Mileage
  • B. Activity
  • C. Expense
  • D. Worktime

Answer: A,C


NEW QUESTION # 44
Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

  • A. Monitor the Execution Stage
  • B. Record the Progress of the Incident
  • C. Assign parts to the incident
  • D. Scan a QR Code
  • E. Record the incident via the website

Answer: A,D,E


NEW QUESTION # 45
What are the platforms supported for SAP Field Service mobile App? Note: There are 3 correct answers to this question.

  • A. Windows Phone
  • B. Android
  • C. Blackberry
  • D. iOS
  • E. Windows Desktop

Answer: A,B,D


NEW QUESTION # 46
Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.

  • A. Smartform
  • B. Service contract
  • C. Service call
  • D. Item
  • E. Equipment

Answer: B,D,E


NEW QUESTION # 47
What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.

  • A. It is used to change Smartform mode from development to active.
  • B. It is used to hide a Smartform from the mobile device.
  • C. It is used to hide specific elements.
  • D. It is used to hide specific chapters.

Answer: C,D


NEW QUESTION # 48
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

  • A. Manually in the Web Application with in the master data
  • B. Automatically Via the cloud connector from an SAP ERP On-premise system
  • C. Automatically when submitting a new service call from the Self-Service Portal
  • D. Automatically via the cloud connector from an SAP CRM on-premise system
  • E. Manually in Web Application within Planning and dispatching

Answer: B,C,E


NEW QUESTION # 49
What is correct regarding user permissions? Note: There are 2 correct answers to this question.

  • A. Users are assigned to permissions
  • B. Permissions are assigned to user groups
  • C. Users are assigned to user groups
  • D. User groups are assigned to permissions

Answer: B,C


NEW QUESTION # 50
Which activity execution stage is relevant for Mobile service workflows? Choose the correct answer.

  • A. In Dispatching
  • B. In execution
  • C. Closed
  • D. In planning

Answer: B


NEW QUESTION # 51
Which is the recommended browser for screen configuration tool? Choose the correct answer.

  • A. Firefox
  • B. Microsoft Edge
  • C. Internet Explorer
  • D. Google Chrome

Answer: D


NEW QUESTION # 52
What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.

  • A. Interactive Dialogue using AI chatbot allows for No touch service scenarios
  • B. Online capabilities help you to capture electronic signatures
  • C. QR code scanning helps you to easily identify the affected Appliance
  • D. Smart forms help you structure your service processes

Answer: A,C


NEW QUESTION # 53
As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

  • A. You apply account-level settings to a specific database.
  • B. You apply account-level settings to all databases.
  • C. You apply company-level settings to all databases.
  • D. You apply company-level settings to a specific database.

Answer: B,D


NEW QUESTION # 54
For which SAP Field Service Management objects is a bi-directional flow supported when you integrate with SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. Time and Material journal
  • B. Service contract
  • C. Service call
  • D. Activity

Answer: C,D


NEW QUESTION # 55
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

  • A. You can improve the link between back office and field.
  • B. You can standardize service process flows.
  • C. You can trigger actions based on standard system events.
  • D. You can configure execution checkpoints.
  • E. You can provide a predefined script for service execution.

Answer: B,C,D


NEW QUESTION # 56
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.

  • A. Export
  • B. Generate sample upload file
  • C. Choose Data update option
  • D. Enable data validation

Answer: B,C


NEW QUESTION # 57
How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

  • A. By territory
  • B. By type
  • C. By skill
  • D. By group

Answer: B,C


NEW QUESTION # 58
What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.

  • A. The template can be assigned to an equipment
  • B. The template can be exported to XML format
  • C. The template can be assigned to an activity
  • D. The template can be Edited

Answer: B


NEW QUESTION # 59
What needs to done to create a moment set? Note: There are 3 correct answers to this question.

  • A. Create Moment
  • B. Create and assign QR code
  • C. Create Moment set
  • D. Setup Business rule
  • E. Create Item and assign it

Answer: A,B,C


NEW QUESTION # 60
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

  • A. Reserving material that has already been used for previous services
  • B. Booking material for a specific service call and defined location
  • C. Organizing spare parts to be taken to the physical location of the job
  • D. Defining which material the customer needs to purchase before the technician can start the work

Answer: B,C


NEW QUESTION # 61
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