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NEW QUESTION # 110
When tailoring the COBIT organization structure to organizational context and priorities, which of the following should be done NEXT after mapping organizational structures with specific responsibility or accountability?
- A. Add two levels of involvement for consulted and informed.
- B. Revise the organizational hierarchy with job descriptions.
- C. Adapt the COBIT roles and organizational structures.
Answer: A
Explanation:
Explanation
When tailoring the COBIT organization structure to organizational context and priorities, the next step after mapping organizational structures with specific responsibility or accountability is to add two levels of involvement for consulted and informed. This step helps to identify the stakeholders who need to be involved in the decision-making process, either by providing input or feedback (consulted), or by being notified of the outcomes or actions (informed). This step is based on the COBIT 2019 Implementation Guide2, page 46.
References: 2: COBIT 2019 Implementation Guide | Digital | English
NEW QUESTION # 111
Responsibility for developing an EGIT business case outline and details resides with which of the following?
- A. IT managers and IT process owners
- B. Board of directors and business executives
- C. CIO and program steering committee
- D. Risk and compliance function and IT audit
Answer: C
Explanation:
Explanation
The EGIT business case outline and details are documents that describe the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT business case outline and details provide the basis for obtaining approval, funding, resources, and support for the program from the stakeholders. The responsibility for developing an EGIT business case outline and details resides with the CIO and program steering committee. The CIO is the senior executive responsible for leading and managing the information and technology function in an enterprise. The CIO has a role in developing, reviewing, validating, and approving the EGIT business case outline and details, ensuring that they are aligned with the enterprise's strategy, objectives, needs, and expectations. The CIO also has a role in communicating and presenting the EGIT business case outline and details to other stakeholders such as the board, executives, business managers, IT managers, etc., and obtaining their buy-in and commitment for the program. The program steering committee is a group of senior stakeholders who provide strategic direction, oversight, guidance, and approval for the EGIT implementation program. The program steering committee has a role in developing, reviewing, validating, and approving the EGIT business case outline and details, ensuring that they are consistent with the enterprise's vision, mission, values, strategy goals,and objectives. The program steering committee also has a role in monitoring and controlling the execution of the EGIT implementation program plan against the EGIT business case outline and details34 References: 3: COBIT 2019 Implementation Guide: page 37-38 4: COBIT 2019 Implementation Guide: page 39-40
NEW QUESTION # 112
Which of the following is a KEY principle of an enterprise governance system?
- A. It should focus only on technology and information processing that takes place within the IT function.
- B. It should focus only on technology and information processing that takes place in cost centers
- C. It should focus on all technology and information processing, regardless of where processing takes place.
Answer: C
Explanation:
A governance system should cover the enterprise end to end, focusing not only on the IT function but on all technology and information processing the enterprise puts in place to achieve its goals, regardless where the processing is located in the enterprise.
NEW QUESTION # 113
Which of the following is a KEY consideration when finalizing a governance system design with competing priorities?
- A. The enterprise should refer to the COBIT design workflow for universally applicable guidelines to resolve conflicting priorities.
- B. The enterprise should defer final design decisions to executive management to minimize conflicts among business stakeholders.
- C. The enterprise should be prepared to deviate from previously identified priorities with justified reasons.
- D. The enterprise should ensure all steps in the proposed workflow are applied when focusing on a very specific issue or initiative.
Answer: C
Explanation:
A key consideration when finalizing a governance system design with competing priorities is that the enterprise should be prepared to deviate from previously identified priorities with justified reasons. According to the COBIT 2019 Design Guide, competing priorities are one of the common challenges that enterprises face when designing a governance system. Competing priorities may arise from different stakeholder expectations, requirements, preferences, perspectives, or interests. The COBIT 2019 Design Guide recommends that enterprises use a structured approach to resolve competing priorities, such as the COBIT
2019 Governance System Design Workflow. The workflow helps enterprises to identify and prioritize their improvement opportunities based on a gap analysis between their current and desired states of governance.
However, the workflow also allows enterprises to adjust their priorities as needed during the design process, as long as they provide clear and rational reasons for doing so. For example, enterprises may deviate from their initial priorities due to changes in the business environment, stakeholder feedback, new insights, or emerging issues. The deviation from previously identified priorities should be documented and communicated to all relevant stakeholders to ensure transparency and alignment. References: : COBIT 2019 Design Guide:
Designing an Information & Technology Governance Solution, page 32 2 : COBIT 2019 Design Guide:
Designing an Information & Technology Governance Solution, page 34
NEW QUESTION # 114
Which of the following BEST describes the objectives of the Evaluate, Direct and Monitor (EDM) domain?
- A. Addressing the operational delivery and support of l&T services, including security
- B. Assessing strategic options and guiding senior management on the options chosen
- C. Addressing the overall organization, strategy and supporting activities for IT
Answer: B
Explanation:
The objectives of the Evaluate, Direct and Monitor (EDM) domain are best described by assessing strategic options and guiding senior management on the options chosen. This domain covers the governance activities related to setting direction, monitoring performance, ensuring compliance, and providing feedback to stakeholders. The domain consists of five governance objectives: EDM01 Ensure Governance Framework Setting and Maintenance, EDM02 Ensure Benefits Delivery, EDM03 Ensure Risk Optimization, EDM04 Ensure Resource Optimization, and EDM05 Ensure Stakeholder Transparency. The domain is based on the COBIT 2019 Framework2, page 30. References: 2: COBIT 2019 Framework | Digital | English
NEW QUESTION # 115
Enterprise governance of information and technology (EGIT) is an integral part of:
- A. corporate governance.
- B. financial governance.
- C. risk governance.
Answer: A
Explanation:
Enterprise governance of information and technology (EGIT) is an integral part of corporate governance.
Corporate governance is the system by which an enterprise is directed and controlled by its board, management, shareholders, and other stakeholders. Corporate governance aims to ensure that the enterprise achieves its goals and objectives, creates value for its stakeholders, complies with laws and regulations, operates ethically and responsibly, etc. EGIT is the subset of corporate governance that deals specifically with information and technology. EGIT aims to ensure that information and technology support the enterprise strategy and objectives, create value for the enterprise and its stakeholders, optimize risks and resources, etc.
13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework:
Governance System
NEW QUESTION # 116
A consultant tasked with facilitating an enterprise's COBIT implementation has met with the CEO and identified enterprise goals based on mission and vision. Which of the following roles is BEST suited to meet with the consultant to identify alignment goals?
- A. Chief financial officer
- B. Chief information officer
- C. Chief risk officer
Answer: B
Explanation:
The chief information officer (CIO) is the best suited role to meet with the consultant to identify alignment goals. The CIO is the senior executive responsible for leading, directing, and managing the information and technology function of the enterprise. The CIO has a strategic role in aligning I&T with business requirements, ensuring I&T performance, managing I&T risks, fostering innovation, etc. The CIO has a deep understanding of both business and I&T domains, as well as their interdependencies. The CIO can collaborate with the consultant to identify alignment goals that reflect how I&T can support the enterprise goals.1 References: COBIT 2019 Framework: Introduction and Methodology, [COBIT 2019 Framework: Roles, Responsibilities & RACI Charts]
NEW QUESTION # 117
Which of the following is the FINAL action before completing the design of an IT governance system?
- A. Resolving inherent priority conflicts
- B. Selecting an implementation method
- C. Determining a sourcing model
Answer: B
NEW QUESTION # 118
In the implementation model, when is IT governance implementation risk BEST managed?
- A. Throughout the life cycle
- B. Just prior to operationalization
- C. During the planning phase
Answer: A
Explanation:
Explanation
IT governance implementation risk is best managed throughout the life cycle of the implementation. IT governance implementation risk is the possibility of negative consequences or outcomes that may arise from the design, execution, evaluation, or improvement of the IT governance system. The life cycle of IT governance implementation is a continuous process that involves four phases: what are the drivers, where are we now, where do we want to be, and how do we get there. IT governance implementation risk should be managed throughout the life cycle by identifying, analyzing, evaluating, treating, monitoring, and communicating the risks that may affect the success of the implementation.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
NEW QUESTION # 119
Which COBIT domain of management objectives incorporates managed risk?
- A. Build, acquire and implement (BAI)
- B. Deliver, service and support (DSS)
- C. Align, plan and organize (APO)
Answer: C
NEW QUESTION # 120
Which of the following should be scheduled for completion FIRST when prioritizing improvement initiatives?
- A. Initiatives that are the least expensive in order to lower risk due to failure
- B. Initiatives with the lowest cost regardless of expected business value
- C. Initiatives that are easiest to achieve and will garner business benefits
Answer: C
Explanation:
Explanation
The initiatives that should be scheduled for completion first when prioritizing improvement initiatives are the ones that are easiest to achieve and will garner business benefits. This approach helps to create quick wins and demonstrate value to the stakeholders, as well as to build momentum and confidence for further improvement efforts. The initiatives should also be aligned with the enterprise's strategic objectives, risk appetite, and resource constraints. The approach is based on the COBIT 2019 Implementation Guide2, page 37. References:
2: COBIT 2019 Implementation Guide | Digital | English
NEW QUESTION # 121
Which of the following would be an appropriate metric to align with a goal of "Delivery of programs on time, on budget, and meeting requirements and quality standards"?
- A. Percent of stakeholders satisfied with program/project quality
- B. Level of user satisfaction with the quality and availability of I&T-related management information
- C. Percent of business staff satisfied that IT service delivery meets agreed service levels
Answer: A
Explanation:
Explanation
The percent of stakeholders satisfied with program/project quality would be an appropriate metric to align with a goal of "Delivery of programs on time, on budget, and meeting requirements and quality standards". A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. A goal is a specific target or outcome that an enterprise sets to achieve its vision and mission. Delivery of programs on time, on budget, and meeting requirements and quality standards is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that IT-enabled investments are delivered successfully. The percent of stakeholders satisfied with program/project quality is a metric that reflects how well this goal is achieved.13 COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 122
Which of the following frameworks has been used as a basis for developing guidance for the COBIT governance component of people, skills and competencies?
- A. Sans Security Policy Framework
- B. Cyber Security Framework
- C. Skills Framework for the Information Age
Answer: C
NEW QUESTION # 123
When making IT-related decisions, stakeholders will find the COBIT framework MOST useful for:
- A. defining the components and the levels at which decisions should be made.
- B. deciding on the best solution in a given situation.
- C. obtaining prescribed decisions or solutions to specific problems and issues.
Answer: A
Explanation:
COBIT 2019 provides a comprehensive framework to support the decision-making process rather than prescribing specific solutions. It guides the structuring of governance and management objectives across different domains, such as EDM, APO, and BAI, enabling stakeholders to understand the components and decision levels required for efficient IT governance. This aligns with COBIT's goals to establish clear responsibilities and decision-making criteria for various roles, ensuring alignment with enterprise objectives and stakeholder needs.
NEW QUESTION # 124
When defining a governance implementation roadmap. what is the NEXT step after planning the program?
- A. Execute the plan.
- B. Review effectiveness.
- C. Realize benefits.
- D. Initiate the
Answer: A
Explanation:
The governance implementation roadmap is a document that outlines the steps and activities involved in designing and implementing a governance system for an enterprise using COBIT 2019. The governance implementation roadmap consists of seven phases: what are the drivers; where are we now; where do we want to be; what needs to be done; how do we get there; did we get there; how do we keep up momentum. The next step after planning the program is to execute the plan. This means that after developing a detailed business case and high-level program plan for implementing a governance system in phase four (what needs to be done), the enterprise should proceed to phase five (how do we get there), which involves executing the program plan according to the defined scope, approach, benefits, costs, risks, and timeline. This phase also involves managing the program resources, deliverables, quality, performance, and stakeholder expectations, as well as monitoring and controlling the program progress and outcomes.References: : COBIT 2019 Implementation Guide: page 41-42 : COBIT 2019 Implementation Guide: page 51-52
NEW QUESTION # 125
Which of the following components of a governance system translates desired behavior into practical guidance?
- A. People, skills and competencies
- B. Culture, ethics and behavior
- C. Principles, policies and frameworks
Answer: C
Explanation:
Explanation
The principles, policies and frameworks component of a governance system translates desired behavior into practical guidance. Principles are the fundamental norms or rules that guide decision-making and actions.
Policies are the statements of intent or direction that define what is expected or required. Frameworks are the conceptual models or structures that define the key elements, relationships, and principles of a system. The principles, policies and frameworks component of a governance system translates desired behavior into practical guidance by providing a consistent and coherent basis for information and technology governance and management.14 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System
NEW QUESTION # 126
An enterprise has hired a consultant to resolve the issue of multiple IT-enabled change initiatives frequently being delivered late and failing to meet business needs. Which of the following management objectives from the COBIT core model is BEST for the consultant to recommend for developing a governance and management system?
- A. AP014 Managed Data
- B. BAI11 Managed Projects
- C. DSS03 Managed Problems
- D. APO10 Managed Vendors
Answer: B
Explanation:
Explanation
The management objective BAI11 Managed Projects involves ensuring that IT-enabled change initiatives are delivered on time, within budget, and in accordance with stakeholder expectations. This management objective covers the activities of initiating, planning, executing, monitoring, controlling, and closing IT projects, as well as managing project risks, issues, quality, scope, resources, communications, and stakeholders. This management objective is best for the consultant to recommend for developing a governance and management system that can address the issue of multiple IT-enabled change initiatives frequently being delivered late and failing to meet business needs. By applying this management objective, the enterprise can improve its project governance and management capabilities, ensure alignment of IT projects with business strategy and objectives, enhance project performance and outcomes, and increase stakeholder satisfaction and value realization12 References: 1: COBIT 2019 Process Reference Guide: Governance and Management Objectives, page 77-79 2: COBIT 2019 Implementation Guide: page 49-50
NEW QUESTION # 127
Which of the following BEST enables an enterprise to show and prove the benefits realized from the implementation of an EGIT program plan?
- A. Delivering a solution from a long-term and complex project
- B. Adopting performance metrics that are easy to achieve
- C. Tracking expected benefits and targets until program implementation
- D. Communicating the results and benefits in business impact terms
Answer: D
Explanation:
Explanation
The best way to enable an enterprise to show and prove the benefits realized from the implementation of an EGIT program plan is to communicate the results and benefits in business impact terms. The EGIT program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019. Communicating the results and benefits in business impact terms means using appropriate tools, methods, formats, frequencies, etc., to report on the progress and outcomes of the EGIT implementation program to relevant stakeholders such as the board, executives, business managers, IT managers, etc., using language and metrics that demonstrate how the program has contributed to achieving the enterprise's strategy, objectives, performance, value, etc. By communicating the results and benefits in business impact terms, an enterprise can ensure that it has a clear and compelling evidence of the value and benefits delivered by the EGIT implementation program, that it has met stakeholder requirements and expectations, that it has obtained stakeholder feedback and recognition, that it has enhanced stakeholder trust and confidence, etc12 References: 1: COBIT 2019 Implementation Guide: page 51-52 2: COBIT 2019 Framework: Governance and Management Objectives:
page 19-20
NEW QUESTION # 128
Which of the following is ESSENTIAL to help ensure that a project's benefits are identified and continually monitored?
- A. A well-developed business case
- B. Earned value management reporting
- C. Stage gate reviews by a governance team
Answer: A
Explanation:
Explanation
A well-developed business case is essential to help ensure that a project's benefits are identified and continually monitored. A business case is a document that provides the rationale and evidence for initiating, continuing, or terminating a project or program. A business case typically consists of several elements, such as problem statement, objectives, scope, benefits, costs, risks, assumptions, etc. A well-developed business case helps to ensure that a project's benefits are identified and continually monitored by defining the expected outcomes or value that will be delivered by the project, as well as the metrics and indicators that will be used to measure and track them.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT
2019 Implementation Guide: Implementing an Information and Technology Governance Solution
NEW QUESTION # 129
Which governance component identifies the human resource needs that must be met to achieve governance and management objectives?
- A. Culture, ethics and behavior
- B. People, skills and competencies
- C. Information flow and items
Answer: B
Explanation:
The people, skills and competencies component of governance identifies the human resource needs that must be met to achieve governance and management objectives. People are the individuals or groups who perform or are accountable for the governance activities and tasks. Skills and competencies are the abilities and knowledge that people need to perform their roles and responsibilities. The people, skills and competencies component of governance defines the required roles and organizational structures for each governance and management objective, as well as the skills and competencies that are needed for each role.13 References:
COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Roles, Responsibilities
& RACI Charts
NEW QUESTION # 130
IT governance has been operating for three years and is satisfactorily achieving desired outcomes. What would be the PRIMARY purpose of reexamining the IT strategic plan?
- A. To assess improvement opportunities
- B. To identify newly emerging risks
- C. To lower service delivery costs
Answer: A
Explanation:
Explanation
The primary purpose of reexamining the IT strategic plan after IT governance has been operating for three years and is satisfactorily achieving desired outcomes is to assess improvement opportunities. The IT strategic plan is a document that defines the vision, mission, goals, objectives, strategies, and tactics for IT governance and management, as well as the alignment with the enterprise's business strategy. By reexamining the plan periodically, the enterprise can identify any changes in the internal or external environment that may affect IT governance, as well as any areas for enhancement or optimization. The purpose is based on the COBIT 2019 Implementation Guide3, page 26. References: 3: COBIT 2019 Implementation Guide | Digital | English
NEW QUESTION # 131
COBIT defines stakeholder value creation as which of the following?
- A. Realization of benefits at an optimal resource cost while optimizing risk
- B. Realization of benefits at a reduced resource cost while mitigating risk
- C. Realization of benefits at a controlled resource cost while controlling risk
Answer: B
NEW QUESTION # 132
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The COBIT 2019 framework is one of the most popular IT governance frameworks that helps organizations improve their IT processes and systems. The COBIT 2019 Foundation exam covers the fundamental concepts, principles, and framework of COBIT 2019. Individuals who pass COBIT-2019 exam will have a good understanding of the COBIT 2019 framework and its application in real-world scenarios.
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