220-1102 Exam Questions - Real & Updated Questions PDF
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NEW QUESTION 24
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 25
A Chief Executive Officer has learned that an exploit has been identified on the web server software, and a patch is not available yet. Which of the following attacks MOST likely occurred?
- A. Zero day
- B. Brute force
- C. On-path
- D. Denial of service
Answer: A
NEW QUESTION 26
A technician is configuring a new Windows laptop Corporate policy requires that mobile devices make use of full disk encryption at all limes Which of the following encryption solutions should the technician choose?
- A. Encrypted LVM
- B. BitLocker
- C. FileVault
- D. Encrypting File System
Answer: D
NEW QUESTION 27
A user reports a computer is running slow. Which of the following tools will help a technician identity the issued
- A. Resource Monitor
- B. Disk Cleanup
- C. Disk Management
- D. Group Policy Editor
Answer: A
NEW QUESTION 28
A user is having issues with document-processing software on a Windows workstation. Other users that log in to the same device do not have the same issue.
Which of the following should a technician do to remediate the issue?
- A. Roll back the updates.
- B. Update the drivers.
- C. Increase the page file.
- D. Rebuild the profile.
Answer: D
NEW QUESTION 29
A user reports a computer is running slow. Which of the following tools will help a technician identify the issue?
- A. Resource Monitor
- B. Disk Cleanup
- C. Disk Management
- D. Group Policy Editor
Answer: A
NEW QUESTION 30
Which of the following must be maintained throughout the forensic evidence life cycle when dealing with a piece of evidence?
- A. Chain of custody
- B. Information management
- C. Acceptable use
- D. Security policy
Answer: A
NEW QUESTION 31
A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines. Which of the following should be updated to reflect this new requirement?
- A. EULA
- B. IRP
- C. MDM
- D. AUP
Answer: D
NEW QUESTION 32
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 33
A technician is asked to resize a partition on the internal storage drive of a computer running macOS. Which of the followings tools should the technician use to accomplish this task?
- A. Disk Utility
- B. Time Machine
- C. Consoltf
- D. FileVault
Answer: A
NEW QUESTION 34
Which of the following is the MOST cost-effective version of Windows 10 that allows remote access through Remote Desktop?
- A. Pro for Workstations
- B. Pro
- C. Home
- D. Enterprise
Answer: B
NEW QUESTION 35
A technician is troubleshooting an issue involving programs on a Windows 10 machine that are loading on startup but causing excessive boot times. Which of the following should the technician do to selectively prevent programs from loading?
- A. Open the Startup tab and methodically disable items currently listed as enabled and reboot, checking for issue resolution at each startup.
- B. Remark out entries listed HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
- C. Manually disable all startup tasks currently listed as enabled and reboot checking for issue resolution at startup
- D. Right-click the Windows button, then select Run entering shell startup and clicking OK, and then move items one by one to the Recycle Bin
Answer: C
NEW QUESTION 36
A department has the following technical requirements for a new application:
The company plans to upgrade from a 32-bit Windows OS to a 64-bit OS. Which of the following will the company be able to fully take advantage of after the upgrade?
- A. Touch screen
- B. RAM
- C. Hard drive
- D. CPU
Answer: D
NEW QUESTION 37
Which of the following Wi-Fi protocols is the MOST secure?
- A. WPA-TKIP
- B. WEP
- C. WPA3
- D. WPA-AES
Answer: C
NEW QUESTION 38
Before leaving work, a user wants to see the traffic conditions for the commute home. Which of the following tools can the user employ to schedule the browser to automatically launch a traffic website at 4:45 p.m.?
- A. taskschd.msc
- B. Eventvwr.msc
- C. lusrmgr.msc
- D. perfmon.msc
Answer: A
NEW QUESTION 39
A developer is creating a shell script to automate basic tasks in Linux. Which of the following file types are supported by default?
- A. .sh
- B. .py
- C. .vbs
- D. .js
Answer: A
Explanation:
https://www.educba.com/shell-scripting-in-linux/
NEW QUESTION 40
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 41
A technician is setting up a SOHO wireless router. The router is about ten years old. The customer would like the most secure wireless network possible. Which of the following should the technician configure?
- A. WPA2withAES
- B. WPA2 with TKIP
- C. WPA3 with AES-128
- D. WPA3withAES-256
Answer: A
NEW QUESTION 42
A technician needs to document who had possession of evidence at every step of the process. Which of the following does this process describe?
- A. Chain of custody
- B. Data integrity
- C. Rights management
- D. Audit trail
Answer: A
NEW QUESTION 43
A user enabled a mobile device's screen lock function with pattern unlock. The user is concerned someone could access the mobile device by repeatedly attempting random patterns to unlock the device. Which of the following features BEST addresses the user's concern?
- A. Remote wipe
- B. Device encryption
- C. Failed login restrictions
- D. Anti-maIware
Answer: A
NEW QUESTION 44
A technician suspects a rootkit has been installed and needs to be removed. Which of the following would BEST resolve the issue?
- A. Application updates
- B. OS reinstallation
- C. File restore
- D. Anti-malware software
Answer: B
NEW QUESTION 45
While assisting a customer with an issue, a support representative realizes the appointment is taking longer than expected and will cause the next customer meeting to be delayed by five minutes. Which of the following should the support representative do NEXT?
- A. Send a quick message regarding the delay to the next customer.
- B. Apologize to the next customer when arriving late.
- C. Cut the current customer's lime short and rush to the next customer.
- D. Arrive late to the next meeting without acknowledging the lime.
Answer: A
NEW QUESTION 46
A company wants to remove information from past users' hard drives in order to reuse the hard drives Witch of the following is the MOST secure method
- A. Deleting all files from command-line interface
- B. Reinstalling Windows
- C. Performing a quick format
- D. Using disk-wiping software
Answer: D
NEW QUESTION 47
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