- Exam Code: HP2-I47
- Exam Name: Selling HP PS Lifecycle Services 2023
- Updated: Oct 04, 2026
- Q & A: 32 Questions and Answers
HP Selling HP PS Lifecycle Services 2023 : HP2-I47 valid dump
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HP HP2-I47 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Proposing and Selling Solutions | 20% | - Communicating ROI and total cost of ownership - Building service proposals and pricing models - Closing sales and managing customer expectations |
| Topic 2: Post-Sales and Service Management | 10% | - Delivery and support basics - Renewal and expansion opportunities |
| Topic 3: HP PS Lifecycle Services Overview | 20% | - Definition and scope of HP Personal Systems Lifecycle Services - Value proposition and business benefits - Service portfolio: plan, deploy, manage, support, retire |
| Topic 4: Positioning and Differentiating HP Services | 25% | - Compliance, security, and sustainability aspects - Key features and advantages of HP services - Comparison with alternative solutions |
| Topic 5: Assessing Customer Needs | 25% | - Identifying customer business and IT challenges - Consultative sales approach - Mapping needs to lifecycle service offerings |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Question #1
An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.
What should the Partner consider when discussing this deal with the customer?
- A. HP Wolf Pro Security can be attached to the deal.
- B. HP Manageability Services help with consistent, scalable, and secure software deployment.
- C. HP Proactive Security includes services to implement and manage configuration policies.
- D. Users can install HP Client Security Manager on the HP devices as well as the third-party devices.
Correct Answer: C 🗳️
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Question #2
An SMB customer with an overworked IT staff is considering a refresh of the PCs used by the company's employees. The employees work in a variety of roles with different technical requirements. Management is concerned about downtime involved with this refresh.
How would HP Set Up Services help this customer?
- A. By ensuring employee PCs are preconfigured to their unique user specifications for out-of-the-box productivity delivered to their door,regardless of work location
- B. By offering 1 TB OneDrive for Business accounts to encourage employees to offload their software and data to the cloud
- C. By offering the flexibility to configure HP and approved non-HP PC devices onsite to be compatible with each worker's specifications
- D. By offering a built-in discount and faster delivery for a purchase of a large quantity of similarly configured PCs under a single purchase order
Correct Answer: A 🗳️
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Question #3
What does HP Fix Services provide for HP Personal Systems? (Select two.)
- A. Operating system and firmware updates
- B. Mandatory customer self-repair (offshore)
- C. Protection from manufacturer defects
- D. Multiple response time options to meet customer needs
Correct Answer: A,D 🗳️
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Question #4
What coverage does HP Post Warranty Service provide?
- A. No-cost device repairs made with certified HP parts
- B. Access to Level 2 help desk technicians
- C. Extension beyond 12 months if needed
- D. Additional 12 months based on the product's base warranty or extended warranty
Correct Answer: D 🗳️
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