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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. You are a licensing specialist. Your customer is Northwind Traders, a large ski equipment manufacturer.
Company Background
Northwind Traders has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows
98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Northwind Traders currently purchases software through an Open Business agreement.
The company finds this agreement difficult to manage and not cost effective. The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database. The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software. He wants to upgrade to the latest versions of SQL Server and Exchange
Server. However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to recommend the most appropriate desktop licensing solution for Northwind
Traders. What should you recommend?

A) a three-year agreement that includes Office Professional and Windows operating system upgrades and SQL Server Client Access Licenses (CALs) on all qualified desktops for which Northwind Traders acquired licenses only
B) a three-year agreement that includes Office Professional and Windows operating system upgrades and Core Client Access Licenses (CALs) on all qualified desktops for which Northwind Traders acquired licenses and Software Assurance
C) a three-year subscription agreement with Office Professional and Windows operating system upgrades and Core Client Access Licenses (CALs) on all qualified desktops
D) a three-year subscription agreement that includes Office Professional and Windows operating system upgrades and SQL Server Client Access Licenses (CALs) on all qualified desktops

2. You are a licensing specialist. Your customer is Blue Yonder Airlines, a small regional airline company.
Company Background
Blue Yonder Airlines has three locations across the country. Blue Yonder Airlines recently purchased a smaller airline company.
Network Description
Blue Yonder Airlines has three servers, one in each of its three locations. The servers run
Microsoft Windows NT Server 4.0, Microsoft Exchange Server 5.5, and Microsoft SQL
Server 7.0. Its three locations contain a total of 120 desktops. Each desktop runs either
Windows 98 or Windows XP Professional and either Microsoft Office 2000 Standard or
Office 2000 Professional.
The smaller company has two locations, two servers running Windows NT Server 4.0, and
50 desktops running Windows NT Workstation 4.0.
Two employees in the Blue Yonder Airlines IT department are responsible for administering and supporting all of the software and hardware for both companies.
Current Licensing Solution
For both companies, software is currently acquired ad hoc from the original equipment manufacturer (OEM) or by retail purchases.
Business Goals
Management of Blue Yonder Airlines wants to upgrade both companies to the latest version of specialized industry software, which requires Windows 2000 Server, Windows
2000 Professional, Exchange 2000 Server, and SQL Server 2000. The industry software has not yet been approved for compatibility with the latest versions of Microsoft software.
Because Blue Yonder Airlines is experiencing problems in tracking their license purchase history, management wants to conduct an internal audit.
End of repeated scenario
You need to recommend the most appropriate software acquisition process. What should you recommend?

A) Allow each location to purchase desktop software under its own volume licensing agreement.Combine the server software for all locations under a single volume licensing agreement.
B) Allow each location to purchase server software under its own volume licensing agreement.Combine the desktop software for all locations under a single volume licensing agreement.
C) Combine server and desktop software for all locations under a single volume licensing agreement.
D) Allow each location to purchase server and desktop software under its own volume licensing agreement.

3. You are a licensing specialist. Your customer is Margies Travel.
Company Background
Margies Travel first opened more than 30 years ago with two employees, two telephone lines, and two typewriters. In addition to the two full-time employees, the company currently has 12 part-time employees, who share desktops.
Recently Margies Travel began advertising its services on the Internet. The positive response to the companys seasonal travel specials caught the company by surprise.
Network Description
Margies Travel has one server and eight desktops. The server runs Microsoft Windows
2000 Server and Microsoft Access 97. The desktops run a third-party travel software program and Microsoft Office 97.
The anticipated software refresh cycle is 5 years.
Current Licensing Solution
The owner of the company did not budget for new hardware and software acquisitions, and he is having difficulty managing software acquisition.
Business Goals
In order to keep up with sales growth, the company will need to upgrade the existing server to Windows Server 2003 and Access 2003 and all desktops to Office 2003 Professional.
The owner will also need to hire at least two additional full-time employees, who will require their own desktops.
End of repeated scenario
You need to recommend the most cost-effective licensing for Windows Server 2003.
Which two options are the most cost effective? (Choose two.)

A) Windows Server 2003 license with Device client access licenses (CALs)
B) Windows Server 2003 licensed in Per Server mode
C) Windows Server 2003 license with External Connector
D) Windows Server 2003 license with User client access licenses (CALs)

4. You are a licensing specialist. Your customer is Alpine Ski House, a small manufacturer of winter sportswear.
Company Background
Alpine Ski House sells sportswear to outlets in the United States and Canada. Alpine Ski
House has 200 sales representatives.
Network Description
Each sales representative has a portable computer and a handheld device. Alpine Ski
House purchased 100 new portable computers for the sales force less than 60 days ago.
These new computers had Microsoft Windows XP Professional and Microsoft Office 2003
Professional preinstalled.
The company has 80 desktops in the main office. These desktops are older PCs running
Windows 98 and Office 97 Professional.
Current Licensing Solution
In July 2002, Alpine Ski House purchased licenses and Software Assurance for Windows
98 and Office Professional on the desktops through the Open License program. No upgrades have been installed, due to the hardware constraints of the older desktops.
Business Goals
Alpine Ski House plans to launch an online store to expand its business into the worldwide market.
The company plans to update its server environment with the following software:
Windows Server 2003
Microsoft Exchange Server 2003
Microsoft SharePoint Portal Server 2003
Microsoft SQL Server 2000, for its online store
The company plans to replace the 100 older portable computers within the next year.
The company wants to continue to increase sales by effectively servicing existing customers and by expanding its customer base without adding employees.
The company president wants to standardize all software on the desktops and the portable computers, but he does not want to spend budget on upgrading the 80 noncritical desktops.
End of repeated scenario
You need additional information before you can recommend the most appropriate licensing solution.
What additional information do you need?

A) the number of expected daily visitors to the Web site
B) the number of servers
C) the location of the sales representatives
D) the software acquisition process

5. You are a licensing specialist. Your customer is A Datum Corporation, a fast-growing consulting company that specializes in customer relationship management solutions.
Company BackgroundA Datum Corporation owns the following interests in two other companies:Owns 51 percent of Contoso, Ltd, which produces accounting systems management software. Owns 100 percent of Fabrikam, Inc., which produces and administers customer service training. The number of company employees is shown in the following table. CompanyEmployeesA Datum Corporation150Contoso, Ltd20Fabrikam,
Inc.40 All three companies have a flexible work environment that allows employees to work from home. Network DescriptionAll employees of all three companies have their own desktop. The desktops run either Microsoft Windows 2000 Professional or Windows XP
Professional, and various versions of Microsoft Office. The number of servers for each company is shown in the following table. CompanyServersA Datum Corporation3Contoso,
Ltd1Fabrikam, Inc.1 All servers currently run Windows 2000 Server. The software refresh cycle is two years. However, it is difficult for the employees and the IT staff to keep current with the new technology. Current Licensing SolutionThe two affiliate companies do their own purchasing and often pay a higher price for their software than A Datum Corporation pays. Business GoalsThe three companies share many of the same customers and sometimes work on the same projects. The president of A Datum Corporation wants to implement Microsoft SharePoint Portal Server 2003 to allow the employees in all three companies to collaborate internally and to allow the customers of all three companies to access some of the data as needed. The president of A Datum Corporation has the following goals:Upgrade the servers in all three companies to Windows Server
2003.Standardize operating systems across the companies.Standardize desktop applications across the companies to decrease support costs.Implement Microsoft
Exchange across all three companies in the next six months so that all employees can use
Outlook Web Access. Sales are expected to increase significantly over the next three years, and the number of employees is also expected to increase. End of repeated scenario You need to recommend the most appropriate software acquisition process for A.
Datum Corporation. What should you recommend?

A) Consolidate software acquisitions for Contoso, Ltd, and Fabrikam, Inc., under one agreement. A Datum Corporation must have its own agreement.
B) Each company must have a separate agreement.
C) Consolidate all software acquisitions under one agreement for all three companies.
D) Consolidate software acquisitions for A Datum Corporation and Fabrikam, Inc., under one agreement. Contoso, Ltd, must have its own agreement.

Solutions: