- Exam Code: 6002.1
- Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
- Updated: Oct 25, 2026
- Q & A: 69 Questions and Answers
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| Section | Objectives |
|---|---|
| Integration and Interoperability | - Integration with Avaya ecosystem - Third-party system integration |
| Installation and Configuration | - CM Messaging setup and configuration - Avaya Aura Communication Manager installation |
| Administration and Management | - User and station administration - System maintenance and monitoring |
| Feature Configuration | - Call routing and dial plan configuration - Messaging feature configuration |
| Troubleshooting and Maintenance | - Performance and service recovery - Fault isolation and diagnostics |
The 6002.1 exam is Avaya's formal test for the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation certification, a credential at the Professional level. It verifies that you can apply the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation objectives in realistic, scenario-driven situations — the difference between having read about the work and being able to do it. It also connects to a broader certification path covering Avaya Aura Communication Manager, Avaya CM Messaging, so the study effort compounds beyond a single exam. That is why preparing through realistic questions beats re-reading chapters every time.
The Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation blueprint spans 5 domains, led by Administration and Management, Installation and Configuration, and Troubleshooting and Maintenance. Treat the percentages as a study budget: the heavier the domain, the larger its share of your week. The complete topic list sits in the exam topics section above — build your plan on it, not on guesswork.
The Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam packs 69 questions into 105 minutes. Turn that ratio into a plan before test day: minutes divided by questions gives your per-item budget, and anything consuming double its budget gets marked and revisited at the end. Practice the rhythm against a real timer — every Actual4Dumps engine session enforces one — until finishing with spare review time is your default.
Avaya lists the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation question formats as: Multiple Choice Questions. Format shapes strategy — locate the actual question sentence inside long scenario stems before reading details, and double-check every selection on multi-answer items. Actual4Dumps's 69 practice questions exercise these formats so thoroughly that on exam day, only the content is unfamiliar.
You can sit the 6002.1 exam in English, Japanese. Choose whichever language keeps your comprehension fastest under the clock — slow reading is a hidden tax on every question. Testing in English? Daily sessions with Actual4Dumps's English 6002.1 practice questions double as focused terminology training.
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A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
Correct Answer: C 🗳️
A technician has installed pair or duplication S8800 servers with IPSI duplication.
Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)
Correct Answer: A,C 🗳️
Which three statements are true for a configuration that consists of Duplicated S8800 main servers with a duplicated port network and is a survivable core? (Choose three)
Correct Answer: B,C,D 🗳️
Which three statements about CM_Duplex CM 6.0 are true?
Correct Answer: A,C,D 🗳️
Which two hardware components support CM_survRemote template? (Choose two)
Correct Answer: A,D 🗳️
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