Microsoft MB-210 Certification All-in-One Exam Guide Jul-2023
Get Real MB-210 Exam Dumps [Jul-2023] Practice Tests
Microsoft MB-210 exam is ideal for individuals who have experience in sales, marketing, customer service, or other related fields and want to enhance their career opportunities in the IT industry. Microsoft Dynamics 365 Sales Functional Consultant certification exam provides a solid foundation for individuals who want to become a Dynamics 365 Sales Functional Consultant, a Sales Manager, a Business Analyst, or a Sales Engineer. By passing MB-210 exam, individuals can demonstrate their expertise in sales automation, earn recognition from their peers and employers, and stand out in a highly competitive job market.
NEW QUESTION # 151
You are a salesperson using Dynamics 365. You receive customer phone calls and manage leads.
You need to qualify leads and send phone calls to sales representatives.
How should you manage each of the following situations? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 152
You are working a list of leads in Dynamics 365 Sales.
You have a custom security role that contains the following privileges:
* create and edit user-level privileges on the lead and note entities
* business unit-level append, append to, and assign privileges on the lead and note entities
* organization-level share privileges on the lead and note entities
You need to perform the following actions on leads:
* Add notes to leads
* Assign leads to other users
How should you manage leads? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Table Description automatically generated
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges
https://dynamics-chronicles.com/article/deep-dive-security-roles-dynamics-365
NEW QUESTION # 153
You use Dynamics 365 for Sales.
You are in stage two of business process flow that has five stages.
You need to use multiple business process flows.
Which actions should you perform? To answer, drag the appropriate actions to the correct scenarios. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 154
An organization uses Dynamics 365 Sales to manage customer relationships.
When a potential customer submits an email inquiry, the system must create a lead record and send a response.
You need to ensure that a lead record is created for the potential customer and a reply email is sent.
How should you configure the environment? To answer, select the appropriate options m the answer area.
NOTE Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 155
An organization uses sales dashboards in Dynamics 365.
You need to configure a single a dashboard that includes the following data:
* both complex key performance indicators that are derived from external data and custom visuals
* real-time data on sales performance that is based on Dynamics 365 data.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Combine Microsoft Power BI and standard charts on a standard dashboard in Dynamics 365.
- B. Create all visuals in a Microsoft Power BI dashboard. Embed the dashboard in Dynamics 365.
- C. Add the external data as virtual entities in Dynamics 365 and use it for the dashboard visualizations.
- D. Create charts with required data in Dynamics 365.
- E. Create tiles and a dashboard in Microsoft Power BI.
Answer: A,B,C
Explanation:
Section: Perform Configuration
NEW QUESTION # 156
You manage a Dynamics 365 Sales environment.
You need to create a dashboard that lists customers and their activities. The dashboard must include tiles that are permanently displayed.
How should you configure the dashboard? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/configure-interactive-experience-dashboards
NEW QUESTION # 157
Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time.
When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.
Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.
Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.
Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.
Your company wants every lead record to be rated as Cold when the record is created.
You need to configure the instance and validate your changes by creating and saving a new lead record named New roof for a user named Sam Smith.
To complete this task, sign in to the Dynamics 365 portal.
Answer:
Explanation:
See explanation below.
Explanation
Go to Settings > Customizations.
Select Customize the System.
Under Components, expand Entities, and then select the Lead entity.
Select Fields.
Select the Rating field and click Edit.
Set the Default Value to Cold.
Click Save and Close.
Click Publish All Customizations.
In the site map, select Leads.
Select New.
Enter New Roof in the Topic field.
Enter Sam Smith in the Name fields.
Verify that the Rating is Cold.
Save the Lead record.
NEW QUESTION # 158
You use products with properties for your opportunities in Dynamics 365.
You are adding a new product to your product catalog.
You need to create the product with a new set of properties.
Which Three product catalog components should you configure in sequence? To answer, move the appropriate components from the list of components to the answer area and arrange them in the correct order.s
Answer:
Explanation:
1 - Product Family
2 - Properties
3 - Product
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-product-family
NEW QUESTION # 159
A company has three business units. User privileges are set to ensure that users can see only records owned by their own business unit.
If a contact is needed for all business units, one contact record must be created for each business unit. A contact is considered a duplicate if the First Name, Last Name, Email or Preferred Phone, and Business Unit fields match.
You must ensure that duplicate records are not created for contacts.
You need to create the duplicate detection rules.
Which two filters should you configure? Each correct answer is part of the complete solution.
NOTE: Each correct selection is worth one point.
- A. First Name and Last Name and Preferred Phone and Business Unit
- B. First Name and Last Name and Email
- C. First Name and Last Name and Email and Business Unit
- D. First Name and Last Name and Preferred Phone
- E. First Name and Last Name and Owner
Answer: A,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-duplicate-detection-rules-keep-data-clean
NEW QUESTION # 160
A company deploys reporting for Dynamics 365 Sales.
You need to set up the Power BI content pack.
Which Power BI product should you use to customize the content pack reports?
- A. Power Bl Premium
- B. Power Bl Professional
- C. Power Bl website
- D. Power Bl Desktop
Answer: B
Explanation:
Reference:
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-organizational-content-pack-introduction
NEW QUESTION # 161
You need to ensure that sales numbers reflect the accounting calendar.
What should you configure?
- A. Rollup Queries
- B. Sales Territories
- C. Business Closures
- D. Fiscal Year Settings
Answer: D
NEW QUESTION # 162
You use Dynamics 365 Sales. You create a quote and send it to a customer.
You need to add a product to the quote and make the modified quote available to the customer.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
Graphical user interface, application Description automatically generated
NEW QUESTION # 163
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Sales system customizer.
You need to set up LinkedIn Sales Navigator Lead (member profile) on the Lead form.
Solution: Add the LinkedIn Sales Navigator Contact (member profile) control.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: A
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/linkedin/add-sales- navigator-controls-forms
NEW QUESTION # 164
An organization is using the Relationship Assistant in Microsoft Dynamics 365.
A small minority of their users need to only see the Email Cards from Exchange.
The rest of the cards are in their way, prohibiting them from property using the feature to work with their email in Microsoft Dynamics 365.
How should you help this group of users?
- A. Create a Business Unit for the users, and configure the Relationship Assistant for that group to only display Email Cards from Exchange.
- B. Instruct the users to access their personal settings for the Relationship Assistant and turn off the cards they do not wish to see.
- C. Turn off all card notifications for all users except the Email Cards from Exchange.
- D. For the small group of users, configure their security roles to have no read privileges on the Action Card entity.
Answer: B
NEW QUESTION # 165
A customer plans to track external individuals who influence an opportunity.
The sales manager wants to add a new role named influencer to identify these individuals.
You need to create the role.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 166
You work for a company using Dynamics 365 for Sales.
When customers call the company, they must provide their quote number. Customers report that quote numbers are too long.
You need to shorten quote numbers to the minimum possible length.
What should you do?
- A. Reduce the suffix length to four characters
- B. Ensure that the prefix setting is read-only
- C. Change the field type from auto number to decimal number
- D. Reduce the auto number prefix to one character
Answer: D
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/change-auto- number-prefix-contract-case-article-quote-order-invoice-campaign-category-knowledge-articles
NEW QUESTION # 167
You need to configure the RFQ Won/Loss chart.
How should you configure the chart? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, email Description automatically generated
NEW QUESTION # 168
You use Dynamics 365 for Sales.
You need to add products to an invoice.
Which options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:

NEW QUESTION # 169
A company uses Dynamics 365 Sales to manage product lines.
You need to set up a catalog of products.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
Answer:
Explanation:
Explanation
NEW QUESTION # 170
A salesperson is viewing a My Activities list as a calendar.
The salesperson wants to change the status of a phone call by dragging an activity to a new status.
You need to ensure that the salesperson can switch their view type.
What should you do?
- A. Add the Kanban control to the view.
- B. Remove the Calendar control, and then add the Kanban control to the view.
- C. Select Create View in the ribbon.
- D. Select Show As in the ribbon.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/activity-kanban-view
NEW QUESTION # 171
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Skills measured
- Configure additional tools and services (20-25%)
- Manage core sales tables (45-50%)
- Perform configuration (25-30%)
Microsoft MB-210 certification exam is a challenging test that requires candidates to demonstrate their knowledge and skills in a variety of areas. MB-210 exam covers a wide range of topics, including sales forecasting, lead management, opportunity management, sales order processing, and sales performance analytics.
Last MB-210 practice test reviews: Practice Test Microsoft dumps: https://www.actual4dumps.com/MB-210-study-material.html
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