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Nokia SDM Certification - PS NSOP Sample Questions:

1. Which statement BEST describes the key requirements for setting up Field Operations tools and process?

A) Ensure effective contractor management and Spare Part Management process and tools.
B) Ensure effective Work Force Management and Subcontractor Mgt process and tools.
C) Ensure effective Work Force Management and Spare Part Management process and tools.
D) Ensure effective Work Force Management and contractor Mgt process and tools.

2. What standard is the Network Operations OSS functions based on?

A) ITU-T.
B) ITIL.
C) TAM/SID.
D) ISO.

3. In setting up the spare part requirements with NSN which of the statements MOST closely describes the key set-up requirement?

A) Implementing a Spare Part Management process and tools in GDC.
B) Having an OLA with Care for spare part management.
C) Having an effective warehouse management system to support Hardware Services.
D) Locating spare parts in Service vehicles and at Network Locations.

4. What functions does the CM team support?

A) Supports the Hardware Management, Site Configuration, Configuration Management, Optimization.
B) Supports Network Implementation, Hardware Management, Network set up & Network Operations at engineering meetings.
C) Supports the Network Planning & Optimisation, Performance Management, Fault Management, Network Operations at Engineering meetings.
D) Supports Report Management, Measurement Analysis, Fault identification, Fault Resolution.

5. What is the correct initial response to a Customer complaint about Quality problems in Preventive Maintenance that is executed by an NSN subcontractor?

A) Stop payment to Subcontractor until quality issues are fixed.
B) Change the subcontractor.
C) Make quality assessments and agree on a response plan with the Subcontractor.
D) Stop issuing new PO's to the subcontractor.

Solutions: