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WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. High cooperativeness and high assertiveness are characteristics of which conflict management strategy?
Choose 1 answer

A) Avoiding
B) Collaborating
C) Compromising
D) Competing

2. Which conflict-resolution technique would be most effective in helping create a shared goal that cannot be attained without the cooperation of each of the conflicting parties? Choose 1 answer

A) Communication
B) Avoidance
C) Authoritative command
D) Superordinate goals

3. What is a core job dimension described in the Hackman and Oldham model of job design? Choose 1 answer

A) Compensation
B) Autonomy
C) Networking
D) Quality

4. What is a feature ofa bureaucracy (vertical) organization? Choose 1 answer

A) Employees must answer to two or more bosses and prioritize demands across departments.
B) Decision making is decentralized so a considerable amount of information is communicated informally.
C) Employees focus primarily on collaborating across departments and with frequent meetings.
D) Formal position authority is generally the primary means of running the organization.

5. The director of human resources for a start-up company is reviewing staffing needs and has discovered a labor deficit. How can the director use strategic human resource planning in this situation? Choose 1 answer

A) Implement employee conflict resolution system
B) Reconcile employee supply and demand
C) Plan to reduce turnover through nonfinancial rewards
D) Establish strategic goals for improvement of manufacturing performance

Solutions: