- Exam Code: C2010-659
- Exam Name: Fundamentals of Applying IBM SmartCloud Control Desk V1
- Updated: Oct 21, 2026
- Q & A: 105 Questions and Answers
A IBM credential still carries real weight with hiring managers, and the IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 exam is your way in. Actual4Dumps gives you 105 practice questions so you can walk into the C2010-659 testing center with confidence.
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Fundamentals of Applying IBM SmartCloud Control Desk V1 |
| Exam Number: | C9560-659 |
| Exam Price: | Approx. $200 USD (varies by region) |
| Real Exam Qty: | 50 - 65 |
| Exam Format: | Drag-and-drop, Scenario-based, Multiple-choice |
| Related Certifications: | IBM Certified Associate Administrator - Control Desk V7.6 |
| Passing Score: | 63% - 70% |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 3 years |
| Recommended Training: | IBM SmartCloud Control Desk Documentation IBM Official Training |
| Exam Registration: | IBM Certification Portal Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based testing; available at Pearson VUE authorized centers or online proctored |
| Pre Condition: | No formal prerequisites; recommended 6+ months hands-on experience with IBM SmartCloud Control Desk and IT Service Management concepts |
| Official Syllabus URL: | https://www-03.ibm.com/certify/exam.html?id=C9560-659 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Current Architecture and Environment | 35% | - System requirements and supported platforms - SmartCloud Control Desk components and architecture - Deployment models - Integration with existing systems |
| Topic 2: Architecting the Solution | 40% | - Administration and security management - Application configuration and customization - Reporting and analytics - Process design and workflow setup - Installation and upgrade procedures |
| Topic 3: Business Drivers | 25% | - Business challenges and requirements - IT Service Management best practices - Benefits of SmartCloud Control Desk |
The IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 exam (code: C2010-659) is the official IBM exam that leads to the IBM Certified Solution Advisor - SmartCloud Control Desk V1 certification. It sits at the Associate / Solution Advisor level of the IBM certification track. It is also connected with related credentials such as IBM Certified Associate Administrator - Control Desk V7.6. Passing it proves to employers that your skills have been validated by IBM itself, which is why the C2010-659 credential keeps showing up in job postings.
The IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 exam gives you 90 minutes to work through 50 - 65. Pacing matters more than most candidates expect, so before exam day, run at least one full timed session in the Actual4Dumps test engine to learn how long you can afford per question. If an item stalls you, flag it and move on — coming back later beats burning five minutes on a single question.
The passing score for the IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 exam is 63% - 70%, and the official registration fee is Approx. $200 USD (varies by region). Remember that a failed attempt means paying that fee in full again, so a timed self-assessment with Actual4Dumps practice questions about a week before your exam date is a cheap way to confirm you are scoring comfortably above 63% - 70%.
According to IBM, the following applies: No formal prerequisites; recommended 6+ months hands-on experience with IBM SmartCloud Control Desk and IT Service Management concepts. Certification policies do change from time to time, so confirm the latest requirements on the official exam page at https://www-03.ibm.com/certify/exam.html?id=C9560-659 before you register.
You can book your IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 exam through the official channels below:
Depending on availability in your region, the exam is delivered as Computer-based testing; available at Pearson VUE authorized centers or online proctored.
IBM lists the following training options for IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 candidates:
Official courses build a solid foundation, and pairing them with the 105 practice questions from Actual4Dumps shows you how ready you really are before you spend money on the exam itself.
Yes. Actual4Dumps offers a free C2010-659 PDF demo so you can review the question style, difficulty, and explanations before committing to anything. After purchase, your IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 material includes 365 days of free updates, and if your product expires after that, you can extend the update service at a 50% discount from your member zone.
If you take the corresponding C2010-659 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee, subject to a few conditions: the failed exam must be the one matching your purchase; sitting the exam within 3 days of purchase does not qualify, since that leaves too little preparation time; downloading the material without actually taking the exam does not qualify; free materials and expired orders are excluded; and the candidate name must match the payer name. To apply, send a scanned copy of your enrollment slip together with your official Score Report (PDF) within 2 days after the exam, and claims are processed within 7 days. If you would rather not take a refund, you can exchange your purchase for two free products of equal value while keeping the update service on the product you originally bought. As for delivery, everything is an instant download: your products are sent to your email within one minute of payment — contact customer service if nothing arrives within 2 hours — and there is no limit on the number of computers you can install the software on.
The official IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 syllabus is organized into 3 main domains. The first three are Business Drivers (25%), Current Architecture and Environment (35%), and Architecting the Solution (40%). For the full domain-by-domain breakdown, see the complete Exam Topics outline above.
In IBM SmartCloud Control Desk, workflow inbox assignments and workflow notifications are always made to who?
Correct Answer: B 🗳️
An object structure can be consumed by which two capabilities? (Choose two.)
Correct Answer: A,C 🗳️
What are three common tasks for Change Management? (Choose three.)
Correct Answer: A,B,D 🗳️
What are three valid outcomes of the IT Asset Management process? (Choose three.)
Correct Answer: B,D,E 🗳️
Which three middleware components are mandatory with an IBM SmartCloud Control Desk installation? (Choose three.)
Correct Answer: D,E,F 🗳️
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