- Exam Code: C_C4HCBU1808
- Exam Name: SAP Certified Application Associate - SAP Commerce Cloud Business User
- Updated: Aug 19, 2026
- Q & A: 80 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Order Management | 10% | - Asynchronous and synchronous order flows - Order processing basics and integrations |
| Web Content Management | 12% | - Personalization and customization options - CMS concepts and SmartEdit capabilities |
| Additional Know-How | 12% | - AddOns, data validation, and responsive storefronts - Internationalization, GDPR support, and accelerators |
| Commerce Management | 12% | - Search profiles, promotions and entitlements - Overview of SAP Commerce Cloud commerce management functionality |
| Product Content Management | 12% | - Variant products and workflows - Backoffice product cockpit features and catalog management |
| Integrations | 10% | - SAP Commerce Cloud integration scenarios - Integration with ERP and third-party systems |
1. What actions can you perform using the Advanced Edit mode of SmartEdit? (2)
A) Create base products and variants
B) Convert shared content slots to non-shared content slots
C) Move the homepage to trash
D) Edit the content of shared slots
2. You are asked to propose an automated high-performance solution for updating the products on a retail store's web site. You are also told that the product protfoliio is only updated at the beginning of the month. What would you propose for this requirement?
A) Cron jobs
B) ImpEx
C) RESTful web services
D) Workflows
3. What document does a business analyst produce during the initiation phase?
A) Foundation workshop agenda
B) End-user documentation
C) High-level requirement list
D) Quality assurance documentation
4. Which user interfaces can you use to enter a customer complaint ticket? (2)
A) On the storefront using the Assisted Service Module
B) BackOffice Customer Support Cockpit
C) BackOffice Order Fulfillment Cockpit
D) Personalization mode in SmartEdit
5. How does the concept of categorization work in SAP Commerce? (2)
A) A category can contain a set of product attributes
B) A product can belong to multiple categories
C) A category can have multiple parent categories
D) A category is a logical group of products with the same attributes
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A,B | Question # 5 Answer: C,D |
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