- Exam Code: Salesforce-Certified-Administrator
- Exam Name: Salesforce Certified Administrator
- Updated: Sep 03, 2026
- Q & A: 248 Questions and Answers
Ask anyone who has retaken the Salesforce Certified Administrator exam and they will tell you the second registration fee stings more than the first. Actual4Dumps exists to make your first Salesforce-Certified-Administrator attempt the only one, with 248 practice questions that leave little to chance.
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | ADM-201 / Salesforce-Certified-Administrator |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Passing Score: | 65% |
| Real Exam Qty: | 60 scored + 5 unscored |
| Exam Price: | $200 USD (+ applicable tax), retake: $100 USD |
| Exam Duration: | 105 minutes |
| Exam Format: | Scenario-based, Multiple-select, Multiple-choice |
| Certificate Validity Period: | Valid 3 years; requires annual free Trailhead maintenance to stay active |
| Available Languages: | German, Italian, English, Japanese, Portuguese (Brazilian), French, Spanish |
| Recommended Training: | Official Exam Guide Trailhead Prepare for Your Administrator Credential |
| Exam Registration: | Official Salesforce Credential Page Webassessor Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers |
| Pre Condition: | No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data and Analytics Management | 17% | - Data import/export tools - Data validation and deduplication - Reports and dashboards - Data security and quality |
| Topic 2: Workflow/Process Automation | 15% | - Automation best practices - Approval processes - Salesforce Flow |
| Topic 3: Productivity and Collaboration | 10% | - Activities, tasks, and events - Email and calendar integration - Chatter configuration |
| Topic 4: Configuration and Setup | 15% | - Company and org settings - Sharing model and access controls - Profile and permission sets - User management and security |
| Topic 5: Service and Support Applications | 10% | - Knowledge and support tools - Case management - Entitlements and service contracts |
| Topic 6: Agentforce AI | 8% | - AI assistant configuration - Use cases and limitations |
| Topic 7: Object Manager and Lightning App Builder | 20% | - Lightning App Builder and page layouts - Standard and custom objects - Lightning record pages and components - Fields, relationships, and schema |
| Topic 8: Sales and Marketing Applications | 10% | - Campaigns and products - Lead and opportunity management - Forecasts and sales processes |
Salesforce Certified Administrator is an official certification exam from Salesforce, identified by the exam code Salesforce-Certified-Administrator. Pass it and you hold the Salesforce Certified Administrator certification, which sits at the Associate level. It also feeds into related credentials, including Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder. In practical terms, this certification tells employers your skills have been measured against the vendor's own standard, which is why certified candidates tend to stand out in hiring and promotion decisions.
Expect 60 scored + 5 unscored questions within 105 minutes on the Salesforce Certified Administrator exam. Numbers aside, the real challenge is rhythm: lingering too long on one item quietly steals time from three others. Build the habit of answering, flagging, and moving on, then rehearse the full experience under a countdown with the Actual4Dumps test engine until finishing comfortably early becomes your norm.
Registration for Salesforce Certified Administrator officially runs $200 USD (+ applicable tax), retake: $100 USD, with 65% required to pass. Worth knowing before you book: retakes are billed at the same full $200 USD (+ applicable tax), retake: $100 USD, so a failed attempt doubles your spend. The smarter sequence is to measure yourself first. When your scores on the Actual4Dumps practice tests clear the passing line with room to spare, consistently, that is your signal to schedule the real thing.
No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended
Because vendors update their policies without much fanfare, verify the latest entry requirements before you book using the official exam page.
Booking for the Salesforce Certified Administrator exam goes through the vendor's official registration channels.
When you choose your slot, note that the exam is delivered Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers.
Salesforce lists the following recommended training for Salesforce Certified Administrator candidates.
Courses teach the concepts; repetition makes them exam-ready. Round out whichever training you pick with the 248 practice questions from Actual4Dumps, and each topic stops being theory and starts being points.
Yes, and we encourage it. Download the free PDF demo of the Salesforce Certified Administrator questions from Actual4Dumps and evaluate the quality on your own terms. After you buy, every update for the next 365 days is free, and when that window closes you can extend your update service at half price.
A 100% money-back guarantee applies, governed by clear conditions. If you sit the Salesforce Certified Administrator exam within 60 days of purchase and fail, you can claim a full refund, as long as the exam corresponds to your product. Attempts made within 3 days of purchase are ineligible, as are products you downloaded but never used, free materials, and expired orders; the name on the exam record must match the payer's name. File your claim with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and it is settled within 7 days. Rather have a replacement than a refund? You may exchange for two other exam products of equal value, free, and your original product keeps its update service.
Delivery is essentially instantaneous: files unlock for download at payment and arrive in your email within one minute. Some vendors make you wait a day; if 2 hours pass here without delivery, check spam and contact customer service. Install on as many computers as you like, with no restrictions.
The Salesforce Certified Administrator blueprint spans 8 domains. The ones carrying the most weight include Sales and Marketing Applications (10%), Data and Analytics Management (17%), and Service and Support Applications (10%). The complete domain-by-domain breakdown is in the exam topics section above; treat it as your master checklist and let the weights tell you where your study hours earn the most.
Question 1
Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing setting?
A. Add a filter to the dashboard to filterthe opportunities by owner role.
B. Create a dashboard with the running User set as someone who can see all Opportunities
C. Build individual dashboards for profiles that need to see the enterprise results.
D. Update the dashboard to folder settings to manager for the sales reps role.
Question 2
DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up.
How can they make sure Showing Date is only populated with a date this years?
A. Create a validation rule that ensures Showing Date contains a date within the current year.
B. Create a report that shows any Showing Dates not scheduled in the current year to the updated.
C. Add Help Text so the user knows to only add a Showing Date within the current year.
D. Sync the users' Showing Calendar to Salesforce and filter it to only look at this year.
Question 3
The administrator at Universal Container has created two objects:Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.
Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?
A. Roll-Up Summary field
B. Lookup field
C. Master-detail field
D. Formula field
Question 4
The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.
Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers
A. Review the field level security of the field for the user profile
B. Ensure that the page layout for the user's profile has been updated.
C. Update the organization wide default for theobject.
D. Run the setup audit trail for the organization.
Question 5
Sales managers would like toknow what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet the requirement?
A. Path key fields
B. Workflow rules
C. Dynamic forms
D. Opportunity processes
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: A,B | Question 5 Answer: A |
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