- Exam Code: C_TCRM20_71
- Exam Name: SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1
- Updated: Sep 09, 2026
- Q & A: 95 Questions and Answers
Short on time before your C_TCRM20_71 exam date? Actual4Dumps packs 95 focused practice questions for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 into a format you can work through whenever a spare hour appears, so even a busy schedule is no excuse.
| Section | Objectives |
|---|---|
| CRM Fundamentals | - Business Partner Management
|
The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 is the official SAP exam that leads to the SAP Application Associate certification at the Associate level. Passing it validates your skills against SAP standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3, so it can serve as a solid step in a broader certification path.
SAP sets the following requirement for the C_TCRM20_71 exam: No formal prerequisite; SAP recommends practical knowledge or training in SAP CRM 7.0 EhP1 fundamentals.. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at before you register.
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The SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 is organized into 1 domains. Among the first ones are CRM Fundamentals, and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full C_TCRM20_71 exam outline above on this page.
Question 1
Which tools are used to configure the SAP CRM WebClient UI?(Choose three)
A. UI Configuration Tool
B. Graphical Modeler
C. Skin Workbench
D. Administration Console
E. Application Enhancement Tool
Question 2
A customer plans to implement CRM Field Applications.
Which of the following functions and features are available on the customer's laptop without connecting to the back-end system?(Choose three)
A. Creation of quotations
B. Determination of prices and discounts
C. Determination of product availability
D. Maintenance of calendar entries
E. Creation of outbound deliveries
Question 3
Which of the following describes an accurate SAP CRM user interface strategy?(Choose three)
A. Administrators use the People-Centric UI.
B. Advanced business users use the SAP GUI.
C. Administrators use the CRM WebClient UI.
D. Administrators use the SAP GUI.
E. Business users use the CRM WebClient UI.
Question 4
The sales manager at your company needs a tool that can provide statistics for the number of activities completed in certain categories by the sales manager's department this month.
Which tool do you recommend?
A. Action monitor
B. Activity monitor
C. Pipeline analysis
D. Activity journal
Question 5
You are responsible for data loads of business objects, such as business partners and sales orders, from SAP ERP to SAP CRM.
Where do you apply filters to reduce the data load?
A. In the administration console
B. In the business adapter objects
C. In the BDoc Modeler
D. In the Customizing objects
Solutions:
| Question 1 Answer: A,C,E | Question 2 Answer: A,B,D | Question 3 Answer: C,D,E | Question 4 Answer: B | Question 5 Answer: B |
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