SAP C-PXSUP-90 actual dump : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

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SAP C-PXSUP-90 Exam Syllabus Topics:

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

1. You are analyzing a report program with respect to a reported error with the default values on a Selection screen. Where may you find the origin of the default values? (Choose two)

A) In non-executable ABAP statements like PARAMETERS or SELECT-OPTIONS
B) In ABAP statements of the Event blocks INITIALIZATION or AT SELECTION-SCREEN OUTPUT
C) In the function key settings of the Menu Painter
D) In the element list of the Screen Painter

2. What is the definition of Initial Response Time (IRT)?

A) The amount of time that a customer message has been the responsibility of SAP.
B) Agreed time within which the Partner must confirm receipt of an Incident and provide the End User with an initial qualified response.
C) The time elapsed between the following two events: Customer message receives status - Sent to SAP; and the message processor changes the message status to - Completed.
D) The time elapsed between the following two events: Customer message receives status - Sent to SAP; and the customer changes the message status to - Completed for author.

3. What can you do if a program behaves differently in batch than in a dialog? (Choose two)

A) Run the program in batch and select Environment Analysis.
B) Run the program in dialog and change SY-BATCH in the debugger to simulate batch processing.
C) Search globally in the program for SY-BATCH.
D) Run the program in batch and click on DEBUGGING.

4. How do you search for matching notes and messages for a given message? (Choose two)

A) Use technical terms (not long texts, but error messages).
B) Include customer specific descriptions in the search fields.
C) Search on notes with customer installation number.
D) Search on notes with support packages/releases included.

5. What can you analyze with an SQL trace? (Choose two)

A) All statements in an ABAP program that update a database table.
B) All SELECT statements in an ABAP program that lead to a buffer access.
C) All READ statements in an ABAP program that access internal tables.
D) All SELECT statements in an ABAP program that lead to a database access.

Solutions: