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BlackBerry 10 Support Specialist Sample Questions:

1. The standard battery that comes with the BlackBerry 10 (BB10) handheld can be charged through which one of the following types of cables?

A) Micro HDMI
B) Mini USB
C) AC Power Adapter
D) Micro USB

2. A user who does not have Roaming services would like to get data while travelling at no cost. What service needs to be enabled to access Hot Spots?

A) Bluetooth
B) International Roaming
C) Cellular connection
D) Wi-Fi

3. Which option from the Setup application would you use to migrate from an existing Blackberry 10 (BB10) device to a new Blackberry 10 device?

A) Accounts
B) BlackBerry App World
C) Device Switch
D) BlackBerry Protect

4. A user launches the BlackBerry World and receives an error that the device could not connect to server. What does this indicate?

A) The NFC radio is not enabled.
B) The device radio is not enabled and provisioned.
C) The airport mode is not enabled.
D) The mobile network radio is not enabled and account is not provisioned.

5. How can a user verily that BlackBerry data can be transmitted?

A) BB Dots beside signal
B) Text messaging is working
C) Mobile network settings has green arrows
D) User has 3G

Solutions: