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Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?

A) call will not complete as dialed
B) RLI 4
C) RLI 9
D) RLI 3
E) RLI 2

2. A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

A) Locate or configure a Superloop for PCA
B) Configure Flexible feature codes for PCA control
C) Enable the PCA feature for the customer
D) Configure the telephone parameters to support PCA

3. Click the Exhibit button.

You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?

A) Call Redirection
B) Feature Options
C) Call Party Name Display
D) Listed Directory Number

4. Which IP Peer Networking component provides the centralized call routing for Communication Server 1000 systems in an Avaya Aura network solution?

A) Session Manager
B) Call Manger
C) Session Border Controller
D) System manager

5. A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?

A) Change Resource Type to Private
B) Change Zone Intent VTRK
C) Change Interzone Traffic to Best Bandwidth
D) Change Interzone to Best Quality

Solutions: