- Exam Code: 640-461
- Exam Name: Introducing Cisco Voice and Unified Communications Administration
- Updated: Oct 22, 2026
- Q & A: 300 Questions and Answers
Cisco 640-461 actual dump : Introducing Cisco Voice and Unified Communications Administration
PDF Version DemoAbout Cisco 640-461 Exam Questions
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Cisco 640-461 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Introducing Cisco Voice and Unified Communications Administration |
| Exam Number: | 640-461 |
| Real Exam Qty: | 55-65 |
| Exam Duration: | 75 minutes |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Cisco CCNA Voice |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Answer, Simulation |
| Exam Price: | USD 150 |
| Sample Questions: |  |
| Exam Way: | Delivered at authorized Pearson VUE testing centers during its active lifecycle. |
| Pre Condition: | No formal prerequisite. Basic networking knowledge equivalent to CCENT/CCNA is recommended. This exam was designed as an entry-level exam for Cisco Voice technologies and has been retired. |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/retired.html |
Cisco 640-461 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Voice Gateways and Dial Plans | - Connect to PSTN services - Configure voice gateways - Implement dial peers and dial plans |
| Cisco Unified Communications Manager Express | - Configure Cisco Unified CME - Manage user and device settings - Configure IP phones and extensions |
| Cisco Unity Express Administration | - Manage users and mailboxes - Perform backup and maintenance tasks - Configure voicemail features |
| Cisco Unified Communications Fundamentals | - Describe Cisco Unified Communications architecture - Identify voice and IP telephony components - Understand VoIP concepts and protocols |
| Monitoring and Troubleshooting | - Troubleshoot common Unified Communications issues - Verify voice network operation - Use diagnostic and monitoring tools |
The Cisco 640-461 Exam, Explained
The Cisco Introducing Cisco Voice and Unified Communications Administration syllabus is organized into 5 domains — including Voice Gateways and Dial Plans, Cisco Unified Communications Manager Express, Cisco Unity Express Administration. The percentages show where the exam concentrates its points; weight your revision the same way. The complete outline is listed above.
75 minutes for 55-65 questions — that's the official shape of the 640-461 exam. Divide your minutes per question before test day, flag and skip anything that stalls you, and rehearse full timed runs in the Actual4Dumps engine until pacing is automatic.
Yes. The free Cisco Introducing Cisco Voice and Unified Communications Administration demo at Actual4Dumps lets you judge the question quality before paying. Purchases include 365 days of free updates; after that, renew at half price.
The Cisco Introducing Cisco Voice and Unified Communications Administration is Cisco's certification exam for CCNA Voice, a Associate-level credential. Employers value it because it verifies real skills, not attendance. Related credentials include Cisco CCNA Voice.
Delivery is instant: the moment payment succeeds, our system emails the product to your mailbox — typically within a minute — and you can install it on unlimited devices. Still nothing after 2 hours? Check spam, then reach our 24-hour online staff. If you take the corresponding 640-461 exam within 60 days of purchase and don't pass, we refund in full: send a scanned enrollment slip and the official Score Report PDF within 2 days of your exam, and processing completes within 7 days. Not covered: exams within 3 days of purchase, payer-name mismatches, and free or expired products. Or swap for two equal-value products free instead.
No formal prerequisite. Basic networking knowledge equivalent to CCENT/CCNA is recommended. This exam was designed as an entry-level exam for Cisco Voice technologies and has been retired. Because vendors adjust eligibility rules from time to time, verify the current requirements on the official page (official 640-461 exam page) before you register.
Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:
Question #1
Which network component would cause variable network delay?
- A. propagation delay
- B. serialization delay
- C. processing delay
- D. DSP delay
- E. dejitter buffer
Correct Answer: C 🗳️
Question #2
Which report can you use to display all currently unassigned directory numbers?
- A. Route Plan Report
- B. IP Phone Number Assignment
- C. Directory Number Assignment
- D. Unassigned Objects Report
Correct Answer: A 🗳️
Question #3
A user has been placing international phone calls even though it should be prohibited by local policy. Route partitions have dependency records that point to route patterns that do not include international dialing route patterns. Which step is next in the troubleshooting process?
- A. Check for a Calling Search Space at the device level to see if it has the correct route partitions associated to it.
- B. Reconfigure the device pool-based Calling Search Space to be reassociated to the route partitions.
- C. Check for a Calling Search Space at the line level to see if it has the correct route partitions associated to it.
- D. Remove the device pool and reconfigure it in Cisco Unified Communications Manager.
Correct Answer: A 🗳️
Question #4
When creating users manually in Cisco Unity Connection, where is the user data maintained?
- A. IBM Informix database
- B. Cisco Unified Communications Manager
- C. LDAP
- D. Local Cisco Unity Connection database
Correct Answer: D 🗳️
Question #5
Which two RTMT reports display information about completed calls? (Choose two.)
- A. Server Statistics
- B. Device Statistics
- C. Service Statistics
- D. Call Activities
- E. Alert Summary
- F. Performance Protection
Correct Answer: D,F 🗳️
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