- Exam Code: 3102
- Exam Name: Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam
- Updated: Oct 17, 2026
- Q & A: 69 Questions and Answers
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam |
| Exam Number: | 3102 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya Aura Certification Track Avaya Certified Implementation Specialist (ACIS) |
| Real Exam Qty: | 60-70 |
| Certificate Validity Period: | 2 years |
| Sample Questions: | ![]() |
| Exam Way: | Pearson VUE proctored exam (online or test center) |
| Pre Condition: | Recommended experience with Avaya Aura core components, SIP fundamentals, and enterprise telephony administration |
| Official Syllabus URL: | https://www.avaya.com |
| Section | Objectives |
|---|---|
| Topic 1: Session Manager Configuration | - Trunk and connectivity setup
|
| Topic 2: Avaya Aura Architecture Overview | - Network and deployment architecture
|
| Topic 3: Security and System Maintenance | - Security configuration
|
| Topic 4: System Manager Administration | - Configuration management
|
| Topic 5: Maintenance and Troubleshooting | - System monitoring
|
Which header in the request is considered by Session Manager when it is trying to match a dialed number?
Correct Answer: D 🗳️
Which URL should be used to access the web console to install a System Manager template?
Correct Answer: B 🗳️
A company has multi-location voice network. They are introducing Session Manager to make their routing centralized. They have Avaya Communication Manager at their main location.
For the SIP telephone on Session Manager to call the H.323 telephones on communication Manager, which adaption module may be used in their configuration?
Correct Answer: B 🗳️

When creating a New User Profile, an administrator is asked to enter, two separate passwords for the new user.
Which statement best describes the need for two different passwords?
Correct Answer: B 🗳️
After a power failure or database crash, the Postgres database may become corrupted and the Postgres server may not restart.
The recovery action is to clear the writer-Ahead Log (WAL) and optionally reset other control data, using which command?
Correct Answer: E 🗳️
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