- Exam Code: 1z1-978
- Exam Name: Oracle Customer Data Management Cloud Service 2017 Implementation Essentials
- Updated: Sep 10, 2026
- Q & A: 65 Questions and Answers
Earning the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials tells employers your skills meet Oracle standards, which is exactly why the exam is demanding. Actual4Dumps prepares you for the 1z1-978 exam with 65 practice questions aligned to the official 2026 objectives.
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Customer Data Management Cloud Service 2017 Implementation Essentials |
| Exam Number: | 1Z0-978 |
| Certificate Validity Period: | 18 months |
| Exam Format: | Multiple Select, Multiple Choice |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 65 |
| Available Languages: | English |
| Passing Score: | 60% |
| Exam Price: | USD $245 |
| Related Certifications: | Oracle Sales Cloud 2017 Certified Implementation Specialist |
| Recommended Training: | Oracle Sales Cloud Learning Subscription |
| Exam Registration: | Oracle Education Pearson VUE Oracle Exam Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or Onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; hands-on experience with Oracle Customer Data Management Cloud Service is recommended |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-978 |
| Section | Weight | Objectives |
|---|---|---|
| Data Enrichment & Extensibility | 15% | - Enrich Account and Contact Data - Configure Attributes and Profile Options - Tools for Extending Applications - Associate CDM with Data Cloud |
| Duplicate Identification & Resolution | 20% | - Duplicate Identification Process - Enable Automerge Functionality - Configure Survivorship and Agreement Rules - Configure Duplicate Identification - Run Batch Duplicate Identification |
| Architecture & Integration | 15% | - Register Source Systems - Understand Source IDs and Their Usage - Discuss Integration with EDQ and DaaS |
| Address Cleansing & Verification | 15% | - Run Address Cleansing and Verification - Configure Address Cleansing - Define Address Cleansing Services |
| Enterprise Setup | 15% | - Manage Roles, Visibility, and Security - Plan for Access Control - Manage Personalization and Internationalization - Set up Organizations and Users - Define and Enable Geographies |
| Trading Community Architecture & Customer Data | 20% | - Manage Personally Identifiable Information (PII) - Manage Accounts and Contacts - Import Account and Contact Data - Describe Trading Community Architecture |
The Oracle Customer Data Management Cloud Service 2017 Implementation Essentials is the official Oracle exam that leads to the Oracle Customer Data Management Cloud Service 2017 Certified Implementation Specialist certification at the Specialist level. Passing it validates your skills against Oracle standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as Oracle Sales Cloud 2017 Certified Implementation Specialist, so it can serve as a solid step in a broader certification path.
The 1z1-978 exam has 65 questions in total and must be completed within 90 minutes. That leaves only a narrow time budget per item, so train yourself to flag a difficult question, move on, and circle back later instead of getting stuck. A week or two before your test date, run at least one full timed mock exam in the Actual4Dumps desktop or online test engine under the same 90 minutes limit, and repeat until you can finish with a few minutes left for review.
The passing score for the 1z1-978 exam is 60%, and the official registration fee is USD $245. Keep in mind that a failed attempt is not discounted — retaking the exam means paying the full fee again — so it is wise not to book your seat until your practice scores sit comfortably above the passing mark. Working through the 65 questions at Actual4Dumps in timed mode is a reliable way to judge when you are truly ready.
Oracle sets the following requirement for the 1z1-978 exam: No formal prerequisites; hands-on experience with Oracle Customer Data Management Cloud Service is recommended. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-978 before you register.
You can register for the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials through the following official channels:
The 1z1-978 exam is delivered as Online proctored or Onsite at Pearson VUE test centers, so review the technical and check-in requirements for that format when you schedule your appointment.
Oracle recommends the following official training options for the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials:
Official courses build the theory, and pairing them with the 65 practice questions from Actual4Dumps turns that knowledge into exam-ready answers.
Yes. Actual4Dumps offers a free PDF demo for the Oracle Customer Data Management Cloud Service 2017 Implementation Essentials, so you can review real sample questions and judge the quality before paying anything. After your purchase, you receive 365 days of free updates — whenever the question pool changes, you get the latest version at no cost. Once that period expires, you can extend your update service at a 50% discount from your member zone.
If you take the 1z1-978 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee. To qualify, submit a scanned copy of your exam enrollment slip together with your official Score Report (PDF) within 2 days after the exam date, and your claim will be processed within 7 days. Note that the guarantee applies only to the corresponding exam: attempts taken within 3 days of purchase, downloaded-but-unused materials, free resources, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not refund, you can exchange the product for two free exam products of equal value while keeping the update service on your original purchase.
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The Oracle Customer Data Management Cloud Service 2017 Implementation Essentials is organized into 6 domains. Among the first ones are Address Cleansing & Verification (15%), Enterprise Setup (15%), Architecture & Integration (15%), and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full 1z1-978 exam outline above on this page.
Which two key criteria are used to select records when performing automerge in Oracle Customer Data Management? (Choose two.)
Correct Answer: C,E 🗳️
Which task is used to define the custom Origin system for a Contact Object Import job?
Correct Answer: A 🗳️
Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning.
As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.)
Correct Answer: C,E 🗳️
Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management. The customer has enabled geography validation and is planning to carry out auto-assignment of key accounts to their matching territories.
Which two profile options need to be enabled for running batch assignment process for sales accounts?
(Choose two.)
Correct Answer: A,B 🗳️
What is the name of the provisioned object that is used to define the address cleansing process for Account?
Correct Answer: B 🗳️
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