- Exam Code: 000-652
- Exam Name: IBM SmartCloud Control Desk V7.5 Fundamentals
- Updated: Sep 18, 2026
- Q & A: 100 Questions and Answers
Failing the 000-652 exam means paying the registration fee all over again. Preparing with the 100 up-to-date practice questions from Actual4Dumps is by far the cheaper route to your IBM SmartCloud Control Desk V7.5 Fundamentals.
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM SmartCloud Control Desk V7.5 Fundamentals |
| Exam Number: | 000-652 |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | IBM Tivoli Service Management IBM Maximo Asset Management |
| Recommended Training: | IBM SmartCloud Control Desk documentation IBM IT Service Management learning resources |
| Exam Registration: | IBM Training and Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online or onsite proctored exam (depending on IBM test provider availability) |
| Pre Condition: | Basic understanding of IT Service Management concepts is recommended. |
| Official Syllabus URL: | https://www.ibm.com/training/ |
| Section | Objectives |
|---|---|
| Topic 1: Service Desk Management | - Incident and request management - Workflow and escalation processes |
| Topic 2: Change and Release Management | - Release planning and deployment concepts - Change control process |
| Topic 3: SmartCloud Control Desk Overview | - Product architecture and components - Core IT Service Management concepts |
| Topic 4: Asset and Configuration Management | - CMDB structure and relationships - Asset lifecycle management |
| Topic 5: Administration and Integration | - Integration with enterprise systems - User roles and security configuration |
The IBM SmartCloud Control Desk V7.5 Fundamentals is the official IBM exam that leads to the IBM SmartCloud Control Desk V7.5 Fundamentals certification at the Professional level. Passing it validates your skills against IBM standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as IBM Tivoli Service Management, IBM Maximo Asset Management, so it can serve as a solid step in a broader certification path.
IBM sets the following requirement for the 000-652 exam: Basic understanding of IT Service Management concepts is recommended.. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at https://www.ibm.com/training/ before you register.
You can register for the IBM SmartCloud Control Desk V7.5 Fundamentals through the following official channels:
The 000-652 exam is delivered as Online or onsite proctored exam (depending on IBM test provider availability), so review the technical and check-in requirements for that format when you schedule your appointment.
IBM recommends the following official training options for the IBM SmartCloud Control Desk V7.5 Fundamentals:
Official courses build the theory, and pairing them with the 100 practice questions from Actual4Dumps turns that knowledge into exam-ready answers.
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The IBM SmartCloud Control Desk V7.5 Fundamentals is organized into 5 domains. Among the first ones are Asset and Configuration Management, Service Desk Management, SmartCloud Control Desk Overview, and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full 000-652 exam outline above on this page.
An object structure can be consumed by which two capabilities? (Choose two.)
Correct Answer: A,C 🗳️
Which three tasks are available in the IBM SmartCloud Control Desk Entry Edition? (Choose three.)
Correct Answer: C,E,F 🗳️
Which two database servers are supported by IBM SmartCloud Control Desk V7.5 installation? (Choose two.)
Correct Answer: A,B 🗳️
How can a user view the topology of a configuration item (CI) affected by an incident?
Correct Answer: D 🗳️
What is the purpose of the Update Promotion action?
Correct Answer: D 🗳️
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