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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed.
Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?
Choose 1 answer

A) Challenge and power
B) Specificity and feedback
C) Challenge and direction
D) Feedback and reflection

2. Which characteristic is unique to virtual teams as compared with face-to-face teams?
Select one.

A) Limited social context
B) Members with varied skills
C) Members from same hierarchical level
D) Diversity of member backgrounds

3. What is true about social loafing in the work place?
Select one.

A) It seeks to reconcile divergent attitudes and to align attitudes and behaviors so they appear rational and consistent.
B) It increases employee expectations that effort will lead to a lower level of performance when tasks are ambiguously structured.
C) It challenges the logic that the productivity of a group should be at least equal to the sum of productivity of each individual in the group.
D) It supports low employee performance and satisfaction when employees are performing structured tasks in groups.

4. Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer

A) Stimulation, task, and skills
B) Problem, criteria, and alternatives
C) Situation, target, and perceiver

5. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.

A) Establish more rigid roles for group members
B) Decrease the difficulty of becoming a group member
C) Physically isolate the group
D) Make the group larger

Solutions: