- Exam Code: CTFL-UT
- Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
- Updated: Jul 29, 2026
- Q & A: 40 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: Planning and Designing Usability Tests | - Test participants and user profiles - Test objectives and scope definition - Test scenarios and task design |
| Topic 2: Analysis and Reporting | - Usability metrics (effectiveness, efficiency, satisfaction) - Interpreting usability findings - Defect reporting and UX reporting |
| Topic 3: Fundamentals of Usability | - User experience (UX) principles - Usability concepts and definitions - Human factors in software usage |
| Topic 4: Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
| Topic 5: Usability Evaluation Methods | - Cognitive walkthrough - Heuristic evaluation - User observation and feedback methods - Usability testing approaches (moderated/unmoderated) |
1. In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?
A) Check that findings are communicated to the stakeholders
B) Check whether the usability test report conforms to the best practices
C) Check consumed resources regularly and compare with the estimates
D) Check that the usability test plan has been properly reviewed
2. What is the System Usability Scale (SUS)?
A) Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
B) A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
C) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
D) A requirement on the usability of a component of system
3. What is a usability test task?
A) A process through which information about the usability of a system is gathered in order to improve the system (known as formative evaluation) or to assess the merit or worth of a system (known as summative evaluation)
B) A document specifying a sequence of actions for the execution of a usability test. It is used by the moderator to keep track of briefing and pre-session interview questions, usability test tasks, and post- session interview questions
C) A test session in usability testing in which a usability test participant is executing tests, moderated by a moderator and observed by a number of observers
D) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time
4. Which of the following is a principal task of the usability tester role?
A) Define testing tasks
B) Perform pre-session briefing of participants
C) Communicate with test participant
D) Discuss findings from usability test
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: C |
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