- Exam Code: C-C4H320-02
- Exam Name: SAP Certified Application Associate - SAP Commerce Cloud Business User
- Updated: Aug 31, 2026
- Q & A: 80 Questions and Answers
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| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C-C4H320-02 |
| Exam Price: | USD 500 (varies by region) |
| Related Certifications: | SAP Commerce Cloud SAP Customer Experience (CX) |
| Exam Format: | Multiple choice, Multiple response |
| Passing Score: | 65% |
| Exam Duration: | 180 minutes |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | SAP Global Certification is subject to stay current requirements (typically annual updates required via stay current assessments) |
| Available Languages: | English |
| Recommended Training: | SAP Commerce Cloud Business User Training |
| Exam Registration: | SAP Certification Hub |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or test center exam via SAP authorized testing provider |
| Pre Condition: | Basic knowledge of e-commerce processes and SAP Commerce Cloud recommended |
| Official Syllabus URL: | https://training.sap.com/certification/ |
| Section | Objectives |
|---|---|
| Topic 1: Pricing and Promotion | - Pricing mechanisms
|
| Topic 2: Business User Operations | - Content and storefront management
|
| Topic 3: Order Management and Customer Processes | - Customer management
|
| Topic 4: SAP Commerce Cloud Fundamentals | - Architecture and core concepts
|
| Topic 5: Product Content and Catalog Management | - Product content management
|
The SAP Certified Application Associate - SAP Commerce Cloud Business User is the official SAP exam that leads to the SAP Certified Application Associate - SAP Commerce Cloud Business User certification at the Associate level. Passing it validates your skills against SAP standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as SAP Commerce Cloud, SAP Customer Experience (CX), so it can serve as a solid step in a broader certification path.
The C-C4H320-02 exam has 80 questions in total and must be completed within 180 minutes. That leaves only a narrow time budget per item, so train yourself to flag a difficult question, move on, and circle back later instead of getting stuck. A week or two before your test date, run at least one full timed mock exam in the Actual4Dumps desktop or online test engine under the same 180 minutes limit, and repeat until you can finish with a few minutes left for review.
The passing score for the C-C4H320-02 exam is 65%, and the official registration fee is USD 500 (varies by region). Keep in mind that a failed attempt is not discounted — retaking the exam means paying the full fee again — so it is wise not to book your seat until your practice scores sit comfortably above the passing mark. Working through the 80 questions at Actual4Dumps in timed mode is a reliable way to judge when you are truly ready.
SAP sets the following requirement for the C-C4H320-02 exam: Basic knowledge of e-commerce processes and SAP Commerce Cloud recommended. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at https://training.sap.com/certification/ before you register.
You can register for the SAP Certified Application Associate - SAP Commerce Cloud Business User through the following official channels:
The C-C4H320-02 exam is delivered as Online proctored or test center exam via SAP authorized testing provider, so review the technical and check-in requirements for that format when you schedule your appointment.
SAP recommends the following official training options for the SAP Certified Application Associate - SAP Commerce Cloud Business User:
Official courses build the theory, and pairing them with the 80 practice questions from Actual4Dumps turns that knowledge into exam-ready answers.
Yes. Actual4Dumps offers a free PDF demo for the SAP Certified Application Associate - SAP Commerce Cloud Business User, so you can review real sample questions and judge the quality before paying anything. After your purchase, you receive 365 days of free updates — whenever the question pool changes, you get the latest version at no cost. Once that period expires, you can extend your update service at a 50% discount from your member zone.
If you take the C-C4H320-02 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee. To qualify, submit a scanned copy of your exam enrollment slip together with your official Score Report (PDF) within 2 days after the exam date, and your claim will be processed within 7 days. Note that the guarantee applies only to the corresponding exam: attempts taken within 3 days of purchase, downloaded-but-unused materials, free resources, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not refund, you can exchange the product for two free exam products of equal value while keeping the update service on your original purchase.
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The SAP Certified Application Associate - SAP Commerce Cloud Business User is organized into 5 domains. Among the first ones are Business User Operations, Product Content and Catalog Management, SAP Commerce Cloud Fundamentals, and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full C-C4H320-02 exam outline above on this page.
Question 1
What can end-users do when working with workflows? (2)
A. Confirm a task is complete
B. Add a completion date manually
C. Track a workflow
D. Share a workflow task on Social Media
Question 2
What happens when you recover a saved version of a page in SmartEdit? (2)
A. Your unsaved work will be saved as a new version automatically.
B. You will be able to edit the recovered version.
C. You will NOT be able to edit the recovered version.
D. You will be prompted to save your work as a new version.
Question 3
In SAP Commerce, where can you configure Availability to Promise? (1)
A. In the BackOffice Order Fulfillment Cockpit
B. In the BackOffice Adaptive Search Perspective
C. In the BackOffice Customer Support Cockpit
D. In the BackOffice Administration Cockpit
Question 4
You want to acid changeable product attributes which are NOT used in the business logic. How would you do this? (1)
A. By extending the type system
B. By creating classifying categories and feature lists
C. By customizing the standard type system
D. By creating product categories and feature lists
Question 5
Which SAP solutions can be integrated with SAP Commerce out-of-the-box? (3)
A. SAP Marketing Cloud
B. SAP Customer Engagement Center
C. SAP Sales and Distribution
D. SAP Revenue Cloud
E. SAP Materials Management
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: C,D | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: A,B,D |
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