- Exam Code: 5V0-62.22
- Exam Name: VMware Workspace ONE 21.X UEM Troubleshooting Specialist
- Updated: Sep 19, 2026
- Q & A: 62 Questions and Answers
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| Certification Vendor: | VMware |
|---|---|
| Exam Name: | VMware Workspace ONE 21.X UEM Troubleshooting Specialist |
| Exam Number: | 5V0-62.22 |
| Related Certifications: | VMware Certified Specialist |
| Exam Price: | $250 USD |
| Exam Format: | Multiple-choice, Proctored, Scenario-based, Single-choice |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Duration: | 105 minutes |
| Passing Score: | 300 (scaled, range 100-500) |
| Certificate Validity Period: | 2 years |
| Recommended Training: | VMware Learning Path |
| Exam Registration: | Pearson VUE Registration VMware Certification Page |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at Pearson VUE testing centers |
| Pre Condition: | No formal prerequisites; 6+ months hands-on experience with Workspace ONE UEM recommended |
| Official Syllabus URL: | https://www.vmware.com/learning/certification/wo-troubleshooting-specialist-exam.html |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architectures and Technologies | 5% | - System settings and role-based access control - Organization Group structure and inheritance - Core Workspace ONE UEM architecture |
| Topic 2: Administrative and Operational Tasks | 10% | - Console and event log analysis - Using Workspace ONE Assist and diagnostic tools - Troubleshooting methodologies and best practices |
| Topic 3: Troubleshooting and Repairing | 85% | - Device enrollment and connectivity issues - Application deployment and management issues - Certificate and authentication errors - Compliance policies and profile conflicts - UAG and infrastructure component troubleshooting - Directory services and integration troubleshooting - Workspace ONE Access integration problems - VMware Tunnel and Content Gateway problems |
The VMware Workspace ONE 21.X UEM Troubleshooting Specialist is the official VMware exam that leads to the VMware Certified Specialist - Workspace ONE 21.X UEM Troubleshooting 2024 certification at the Specialist level. Passing it validates your skills against VMware standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as VMware Certified Specialist, so it can serve as a solid step in a broader certification path.
The 5V0-62.22 exam has 60 questions in total and must be completed within 105 minutes. That leaves only a narrow time budget per item, so train yourself to flag a difficult question, move on, and circle back later instead of getting stuck. A week or two before your test date, run at least one full timed mock exam in the Actual4Dumps desktop or online test engine under the same 105 minutes limit, and repeat until you can finish with a few minutes left for review.
The passing score for the 5V0-62.22 exam is 300 (scaled, range 100-500), and the official registration fee is $250 USD. Keep in mind that a failed attempt is not discounted — retaking the exam means paying the full fee again — so it is wise not to book your seat until your practice scores sit comfortably above the passing mark. Working through the 62 questions at Actual4Dumps in timed mode is a reliable way to judge when you are truly ready.
VMware sets the following requirement for the 5V0-62.22 exam: No formal prerequisites; 6+ months hands-on experience with Workspace ONE UEM recommended. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at https://www.vmware.com/learning/certification/wo-troubleshooting-specialist-exam.html before you register.
You can register for the VMware Workspace ONE 21.X UEM Troubleshooting Specialist through the following official channels:
The 5V0-62.22 exam is delivered as Online proctored or onsite at Pearson VUE testing centers, so review the technical and check-in requirements for that format when you schedule your appointment.
VMware recommends the following official training options for the VMware Workspace ONE 21.X UEM Troubleshooting Specialist:
Official courses build the theory, and pairing them with the 62 practice questions from Actual4Dumps turns that knowledge into exam-ready answers.
Yes. Actual4Dumps offers a free PDF demo for the VMware Workspace ONE 21.X UEM Troubleshooting Specialist, so you can review real sample questions and judge the quality before paying anything. After your purchase, you receive 365 days of free updates — whenever the question pool changes, you get the latest version at no cost. Once that period expires, you can extend your update service at a 50% discount from your member zone.
If you take the 5V0-62.22 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee. To qualify, submit a scanned copy of your exam enrollment slip together with your official Score Report (PDF) within 2 days after the exam date, and your claim will be processed within 7 days. Note that the guarantee applies only to the corresponding exam: attempts taken within 3 days of purchase, downloaded-but-unused materials, free resources, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not refund, you can exchange the product for two free exam products of equal value while keeping the update service on your original purchase.
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The VMware Workspace ONE 21.X UEM Troubleshooting Specialist is organized into 3 domains. Among the first ones are Architectures and Technologies (5%), Troubleshooting and Repairing (85%), Administrative and Operational Tasks (10%), and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full 5V0-62.22 exam outline above on this page.
A VMware Workspace ONE UEM administrator is troubleshooting an internal application installation that affects one Android device. Which two pieces of information will help the administrator with this task?
(Choose two)
Correct Answer: B,E 🗳️
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Some users report they are unable to enroll their Android and iOS devices using their user account from the organization's Microsoft Active Directory, which is not publicly accessible The administrator needs to gather the log files for troubleshooting these issues with the organization's shared SaaS VMware Workspace ONE UEM tenant and Active Directory.
Which service does the organization's administrator have direct control over to enable verbose logging to troubleshoot this issue?
Correct Answer: A 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
An administrator has been troubleshooting an issue where a single device is unable to check in to VMware Workspace ONE UEM and receive commands All services are functioning, and this issue appears to be isolated to this specific device. Service logs have also been reviewed and do not show any instances of communication with the device in question.
Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?
Correct Answer: D 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
Which three actions can be enabled for users to self-manage devices through the Self-Service Portal? (Choose three.)
Correct Answer: B,C,E 🗳️
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Refer to the exhibit. Consider this assignment group:
A company created a new assignment group tor its Consulting department and deployed Salesforce application to that group. After two days, only a small number of consultants have confirmed that they have received the application.
Under the Consulting organization group, the VMware Workspace ONE UEM administrator can see 109 enrolled iOS devices, but under the Salesforce application installation status, it shows the application is only assigned to nine devices.
Which statement describes the 100 iOS devices that are unable to see the application assignment?
Correct Answer: D 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
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