- Exam Code: 3000.2
- Exam Name: ACSS Small and Medium Enterprise (SME) Communications
- Updated: Aug 07, 2026
- Q & A: 103 Questions and Answers
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| Section | Objectives |
|---|---|
| SME Communications Solution Architecture | - Platform Overview
|
| Security and Administration | - Administrative Management
|
| Applications and Services | - Communication Services
|
| Maintenance and Troubleshooting | - System Support
|
| Installation and Configuration | - System Deployment
|
1. In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)
A) Microsoft C#
B) MSDE 2000
C) Microsoft .NET Framework 3.5 Family Updates
D) MS-SQL 2005/Express
E) DCOM service
2. After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
A) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
3. For what is the "Primary Trans. IP Address" on LAN2 used?
A) Forward incoming IP packets without a service or session to the address if defined.
B) Define the default gateway to the interface.
C) Assign more than one IP address to the interface.
D) A backup destination IP Address in case the main address is not accessible.
4. What is the correct sequence that you must configure on VoiceMail Pro for the customer to check a third-party database if the incoming CLI number is a registered user or not?
A) Database Open Action, Database Execute Action, Database Get Data Action and Database Close Action
B) you cannot check against incoming CLI
C) Database Open Action, Database Get Data Action, Database Execute Action and Database Close Action
D) Variable Routing Action on Telephony Actions
5. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)
A) VCM32
B) PRI24/PRI30 Expansion Card
C) PRI-UNI Expansion Card
D) IP500 VCM Channels License
E) IP500 T1/E1 Channels License
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C,E |
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