Avaya 3000.2 actual dump : ACSS Small and Medium Enterprise (SME) Communications

3000.2
  • Exam Code: 3000.2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Sep 30, 2026
  • Q & A: 103 Questions and Answers

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Avaya 3000.2 Exam Syllabus Topics:

SectionObjectives
SME Communications Solution Architecture- Platform Overview
  • 1. SME communications solution design
  • 2. IP Office architecture and components
  • 3. System capacity and deployment considerations
Security and Administration- Administrative Management
  • 1. Access control and permissions
  • 2. Best practices for system administration
  • 3. User and system security
Applications and Services- Communication Services
  • 1. Voicemail configuration
  • 2. Call routing and hunt groups
  • 3. Unified communications features
Maintenance and Troubleshooting- System Support
  • 1. Backup, restore, and software upgrades
  • 2. Log analysis and fault isolation
  • 3. Monitoring and diagnostics
Installation and Configuration- System Deployment
  • 1. Initial installation and licensing
  • 2. Network and telephony integration
  • 3. User, extension, and trunk configuration

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question #1

In addition to IIS, which two other software prerequisites do you need for a CCR installation? (Choose two.)

  • A. Microsoft C#
  • B. MSDE 2000
  • C. Microsoft .NET Framework 3.5 Family Updates
  • D. MS-SQL 2005/Express
  • E. DCOM service
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

Question #2

After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

  • A. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
  • B. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
  • C. Upgrade Delta Server to the latest release using the IP Office Admin software.
  • D. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

For what is the "Primary Trans. IP Address" on LAN2 used?

  • A. Forward incoming IP packets without a service or session to the address if defined.
  • B. Define the default gateway to the interface.
  • C. Assign more than one IP address to the interface.
  • D. A backup destination IP Address in case the main address is not accessible.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

What is the correct sequence that you must configure on VoiceMail Pro for the customer to check a third-party database if the incoming CLI number is a registered user or not?

  • A. Database Open Action, Database Execute Action, Database Get Data Action and Database Close Action
  • B. you cannot check against incoming CLI
  • C. Database Open Action, Database Get Data Action, Database Execute Action and Database Close Action
  • D. Variable Routing Action on Telephony Actions
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #5

An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)

  • A. VCM32
  • B. PRI24/PRI30 Expansion Card
  • C. PRI-UNI Expansion Card
  • D. IP500 VCM Channels License
  • E. IP500 T1/E1 Channels License
Reveal Solution  Discussion  0

Correct Answer: C,E  🗳️

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