Oracle 1Z0-1037-20 actual dump : Oracle Knowledge Management 2020 Implementation Essentials

1Z0-1037-20
  • Exam Code: 1Z0-1037-20
  • Exam Name: Oracle Knowledge Management 2020 Implementation Essentials
  • Updated: Sep 12, 2026
  • Q & A: 72 Questions and Answers

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About Oracle 1Z0-1037-20 Exam Questions

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Oracle 1Z0-1037-20 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Knowledge Management 2020 Implementation Essentials
Exam Number:1Z0-1037-20
Passing Score:64%
Exam Price:$245 USD
Exam Format:Multiple Choice
Real Exam Qty:55
Available Languages:English
Certificate Validity Period:18 months
Related Certifications:Oracle B2C Service 2020 Certified Implementation Specialist
Exam Duration:85 minutes
Recommended Training:Oracle Knowledge Management 2020 Implementation Training
Oracle B2C Service Learning Subscription
Exam Registration:Pearson VUE Registration
Oracle University Exam Page
Sample Questions:Free Download Latest 1Z0-1037-20 actual dumps
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No mandatory prerequisites; recommended 6+ months of hands-on experience with Oracle B2C Service Knowledge Management
Official Syllabus URL:https://education.oracle.com/oracle-knowledge-management-2020-implementation-essentials/pexam_1Z0-1037-20

Oracle 1Z0-1037-20 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: B2C Service Products and Services - Common Features15%- Describe B2C Service architecture and navigation
- Explain response requirements and dashboard features
Topic 2: Knowledge Advanced30%- Implement Service Level Agreements (SLA)
- Configure Knowledge Advanced components
- Use advanced search and content management
Topic 3: Products, Categories and Reports20%- Generate and classify knowledge reports
- Define products and categories hierarchy
Topic 4: Integration and Configuration10%- Integrate Knowledge Management with other modules
- Customize views and interfaces
Topic 5: Knowledge Foundation25%- Configure access and visibility settings
- Create and modify answers
- Manage answer relationships and versioning

Common Questions About the Oracle 1Z0-1037-20 Exam

The Oracle Knowledge Management 2020 Implementation Essentials is the official Oracle exam that leads to the Oracle Knowledge Management 2020 Certified Implementation Specialist certification at the Specialist level. Passing it validates your skills against Oracle standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as Oracle B2C Service 2020 Certified Implementation Specialist, so it can serve as a solid step in a broader certification path.

The 1Z0-1037-20 exam has 55 questions in total and must be completed within 85 minutes. That leaves only a narrow time budget per item, so train yourself to flag a difficult question, move on, and circle back later instead of getting stuck. A week or two before your test date, run at least one full timed mock exam in the Actual4Dumps desktop or online test engine under the same 85 minutes limit, and repeat until you can finish with a few minutes left for review.

The passing score for the 1Z0-1037-20 exam is 64%, and the official registration fee is $245 USD. Keep in mind that a failed attempt is not discounted — retaking the exam means paying the full fee again — so it is wise not to book your seat until your practice scores sit comfortably above the passing mark. Working through the 72 questions at Actual4Dumps in timed mode is a reliable way to judge when you are truly ready.

Oracle sets the following requirement for the 1Z0-1037-20 exam: No mandatory prerequisites; recommended 6+ months of hands-on experience with Oracle B2C Service Knowledge Management. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at https://education.oracle.com/oracle-knowledge-management-2020-implementation-essentials/pexam_1Z0-1037-20 before you register.

You can register for the Oracle Knowledge Management 2020 Implementation Essentials through the following official channels:

The 1Z0-1037-20 exam is delivered as Online proctored or onsite at Pearson VUE test centers, so review the technical and check-in requirements for that format when you schedule your appointment.

Oracle recommends the following official training options for the Oracle Knowledge Management 2020 Implementation Essentials:

Official courses build the theory, and pairing them with the 72 practice questions from Actual4Dumps turns that knowledge into exam-ready answers.

Yes. Actual4Dumps offers a free PDF demo for the Oracle Knowledge Management 2020 Implementation Essentials, so you can review real sample questions and judge the quality before paying anything. After your purchase, you receive 365 days of free updates — whenever the question pool changes, you get the latest version at no cost. Once that period expires, you can extend your update service at a 50% discount from your member zone.

If you take the 1Z0-1037-20 exam within 60 days of your purchase and do not pass, you can apply for a full refund under our 100% Money Back Guarantee. To qualify, submit a scanned copy of your exam enrollment slip together with your official Score Report (PDF) within 2 days after the exam date, and your claim will be processed within 7 days. Note that the guarantee applies only to the corresponding exam: attempts taken within 3 days of purchase, downloaded-but-unused materials, free resources, and expired orders are not eligible, and the candidate name must match the purchaser name. If you would rather not refund, you can exchange the product for two free exam products of equal value while keeping the update service on your original purchase.

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The Oracle Knowledge Management 2020 Implementation Essentials is organized into 5 domains. Among the first ones are Knowledge Advanced (30%), Knowledge Foundation (25%), Products, Categories and Reports (20%), and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full 1Z0-1037-20 exam outline above on this page.

Oracle Knowledge Management 2020 Implementation Essentials Sample Questions:

Question #1

What should you configure so that specific keywords and synonyms will be used for answers when an answer search of exact phrase type is performed?

  • A. the wordlist files
  • B. both the Answers Keywords and Stopwords
  • C. the alias.txt file
  • D. the thesaurus.txt file
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

Which two actions must you perform to configure the Social Monitor? (Choose two.)

  • A. Add or update navigation sets to include the Social Monitor navigation button and component.
  • B. Add of update a list of favorites.
  • C. Set up a Social Monitor search schedule.
  • D. Add or update staff accounts to use profile that include Social Monitor permissions.
  • E. Add or update profiles to include permission to add themes and clustering.
  • F. Add or update profiles to include the Social Monitor permissions.
Reveal Solution  Discussion  0

Correct Answer: A,F  🗳️

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Question #3

Which two statements are true about workflows in Knowledge Advanced? (Choose two.)

  • A. A Workflow process is defined as a sequence of steps, such as creating, editing, translating, reviewing, and approving the articles.
  • B. In Workflow you cannot reassign a task to another user or team.
  • C. Once a user rejects the article, the system automatically deletes the article.
  • D. A Workflow process can only be used while creating and editing the articles.
  • E. Once a user rejects the article, it moves to the previous step.
Reveal Solution  Discussion  0

Correct Answer: A,E  🗳️

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Question #4

In Knowledge Advanced Search what is the use of the Concept feature?

  • A. Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word, its synonyms, and its related concepts.
  • B. Adding a new concept enabled Knowledge Advanced Search to return results that match only a particular word.
  • C. Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word and its synonyms.
  • D. Adding a new concept enabled Knowledge Advanced Search to return results that do not match a particular word.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

  • A. If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
  • B. A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.
  • C. In a batch request, the server will allow up to 100 transactions.
  • D. The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.
  • E. If a new transaction is in the batch request after the failed transaction, the transaction will not run.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).

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