- Exam Code: 1Z0-1003-20
- Exam Name: Oracle Field Service Cloud Service 2020 Implementation Essentials
- Updated: Sep 18, 2026
- Q & A: 135 Questions and Answers
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| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-1003-20 |
| Passing Score: | 68% |
| Exam Price: | USD 245 |
| Available Languages: | English |
| Certificate Validity Period: | Oracle certification policy applies; no fixed expiration published for this credential |
| Real Exam Qty: | 60 |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Choice |
| Related Certifications: | Oracle Field Service Cloud Service 2020 Certified Implementation Specialist |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam or test center delivery through Oracle Certification Program. |
| Pre Condition: | Oracle recommends hands-on experience implementing Oracle Field Service Cloud solutions. No mandatory prerequisite exam. |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-cloud-service-2020-implementation-essentials/pexam_1Z0-1003-20 |
| Section | Objectives |
|---|---|
| Topic 1: Resource Management | - Resource Configuration
|
| Topic 2: Capacity, Forecasting and Reporting | - Analytics and Reporting
|
| Topic 3: Core Concepts and Configuration | - Oracle Field Service Architecture
|
| Topic 4: Integration and Extensions | - Integration Framework
|
| Topic 5: Routing and Scheduling | - Scheduling Functions
|
| Topic 6: Mobility and Collaboration | - Mobile Application
|
| Topic 7: Activities and Business Rules | - Activity Management
|
The Oracle Field Service Cloud Service 2020 Implementation Essentials is the official Oracle exam that leads to the Oracle Certification certification at the Professional level. Passing it validates your skills against Oracle standards and proves your qualification to current and future employers. The credential is also connected with related certifications such as Oracle Field Service Cloud Service 2020 Certified Implementation Specialist, so it can serve as a solid step in a broader certification path.
The 1Z0-1003-20 exam has 60 questions in total and must be completed within 120 minutes. That leaves only a narrow time budget per item, so train yourself to flag a difficult question, move on, and circle back later instead of getting stuck. A week or two before your test date, run at least one full timed mock exam in the Actual4Dumps desktop or online test engine under the same 120 minutes limit, and repeat until you can finish with a few minutes left for review.
The passing score for the 1Z0-1003-20 exam is 68%, and the official registration fee is USD 245. Keep in mind that a failed attempt is not discounted — retaking the exam means paying the full fee again — so it is wise not to book your seat until your practice scores sit comfortably above the passing mark. Working through the 135 questions at Actual4Dumps in timed mode is a reliable way to judge when you are truly ready.
Oracle sets the following requirement for the 1Z0-1003-20 exam: Oracle recommends hands-on experience implementing Oracle Field Service Cloud solutions. No mandatory prerequisite exam.. Eligibility rules can change from time to time, so always confirm the current prerequisites on the official exam page at https://education.oracle.com/oracle-field-service-cloud-service-2020-implementation-essentials/pexam_1Z0-1003-20 before you register.
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The Oracle Field Service Cloud Service 2020 Implementation Essentials is organized into 7 domains. Among the first ones are Resource Management, Mobility and Collaboration, Integration and Extensions, and the remaining domains cover the rest of the official objectives. For the complete topic breakdown with every subtopic, see the full 1Z0-1003-20 exam outline above on this page.
A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?
Correct Answer: C 🗳️
A Company has a policy that "Gas Leak" and "Repair" Activity Types must be scheduled immediately to the nearest field resource.
In addition, the company needs to ensure that the system routes gas leaks with a higher priority than repairs.
What configuration must be used to support this requirement?
Correct Answer: D 🗳️
Which two are correct statements regarding Daily Extract file data configuration?
Correct Answer: B,C 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
When assigning work zones to field resources, each zone assignment can be eithef 'regular' or 'temporary' (override).
Which statement is accurate regarding how those types of work zone assignments interact?
Correct Answer: C 🗳️
What is the significance of the order of the activity filters within the Filters sections of the routing plan?
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).
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